Director of Product Quality and Supplier Compliance

Description

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Patriots, LLC, is a fast-growing, nationally recognized direct-to-consumer brand focused on offering high-quality products across multiple categories including camping & outdoor, emergency preparedness and health & wellness. The company is powered by an adaptable, results-focused, data-driven team in a culture that empowers great people to do their best work. We are searching for a driven, detail-oriented Director of Product Quality & Supplier Compliance to join our team.

If you thrive in a fast-paced environment with high standards that holds you accountable and rewards accomplishments, look no further. Your family is important, so you have the flexibility to balance both home and work according to your needs. Your natural curiosity will be rewarded through continued professional development opportunities. Living our core values is non-negotiable; you treat others with respect and dignity and expect it in return.

Fostering an environment of transparency and authenticity, where one can bring one’s whole self to work, and where differences are celebrated comes naturally to you. Finally, working in an environment where you are appreciated and valued is an important factor in your work life.

The Director of Product Quality & Supplier Compliance’s Mission is to build and lead an independent quality function that holds 4

Patriots’ third-party suppliers accountable, verifies every product claim and specification before launch, and brings failure rates across the catalog to a defensible, tracked and improving baseline.

• Get the important stuff done
  - We seek results focused people who strive to have deep understanding of their role and how their work connects to their team and the company at large; and who understand how to organize their priorities to drive business value in the right ways.
• Actively seek to learn, improve, and grow
  - We seek intellectual curiosity and a questioning mindset.
• Ask questions and use data to make decisions
  - We seek people who can take in evidence, organize information from multiple sources, derive meaning from it, and make critical decisions quickly.
• “We” not “I” - We value knowing how to cooperate with peers and leaders to help the team achieve its goals.
• See the glass half full
  - We seek people who take ownership of their role, who are solution driven, learn from results and demonstrate enthusiasm, excitement and passion for their work.

• Redesign the 4
  
  Patriots quality function to meet its current and future state: determine the processes, standards, staffing and testing infrastructure the business actually needs, and in what order, based on where risk truly lives
• Lead the 4
  
  Patriots Quality Council, the cross-functional forum spanning Marketing Creative, Supply Chain Operations, Product Development, Quality, Legal, Procurement and Customer Service, presenting top issues, trends and data for open, company-wide accountability
• Own supplier quality assurance (SQA) for our third-party manufacturers, including overseas and sub-tier (cell and component) suppliers: build supplier qualification and audit programs, scorecards, sampling (AQL) and 100% test strategies where risk warrants, such as burn-in for power products, and a corrective action (CAPA) process suppliers are genuinely held to
• Own and evolve the testing and validation capability, determining what is verified in-house versus through outside labs and certification bodies (UL, ETL, FCC, CPSC, and NSF for water testing and certification), so that every product claim and specification is verified before it ships
• Build a quality gate into new product development with the authority to hold a launch when there is a known, unresolved defect, particularly for power…