Retail Sales Associate - Part Time

Description

We are looking for a Part‑Time Retail Sales Associate (Pawnbroker) to join our team. Pay is $15.00 to $18.00 per hour, plus an easily achievable commission structure that rewards you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional $3.01 per hour on top of your hourly rate.

• Flexible working hours: most stores open 9 AM to 6 PM, many are closed on Sundays.
• Earned Wage Access
  * program available from the second day of employment; employees can withdraw up to 50% of earned wages up to seven times per payroll cycle.
• Unlimited commission above the hourly base rate.
• Employee discounts available from Day 1 of active employment.
• Access to over 10,000 discounts from 1,000+ companies through First Cash Perks.
• Auto‑enrollment in the First Cash 401(k) program after six months.

As an entry‑level Part‑Time Pawnbroker / Retail Sales Associate, you will partner with the store staff to provide excellent customer service on both the lending and retail sides of the business. You will greet, engage, and assist customers in a professional manner to process sales, loans, and other transactions. You will work with a wide variety of merchandise, including jewelry, general merchandise, tools, electronics, and firearms where applicable.

• Greets and interacts with all customers to recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains merchandise displays.
• Performs sales and loan transactions in accordance with policies, procedures, and regulatory requirements.
• Handles all cash and negotiable items according to established procedures.
• Answers incoming calls per company standards.
• Communicates the legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, displaying respect.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Performs other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and to become firearms certified.
• May be asked to assist a customer outside the store, such as in parking lots or exterior storage areas.
• Minimum age: 18 years.
• High School Diploma, GED, or equivalent experience.
• Strong desire to serve customers and work as part of a team.
• Ability to multi‑task in a fast‑paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience preferred.
• Must be able to work in multiple locations as business needs dictate.
• Must have the ability to work a flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2%–8% commission, based on the gross profit of their personal performance. Applicants will receive detailed information about the commission incentive plan during the interview process.

Pay rates will not be below any applicable local minimum wage requirements.

Earned Wage Access is a service provided by Net Spend; signup to this program by the employee is required; restrictions and fees apply.

First Cash 401(k) program is available to all employees 21 years of age or older.

Maximum base pay rate is derived from the applicant’s previous experience and skill set applicable to the specific position needing to be filled.

The company requires all employees to agree to a binding arbitration agreement to resolve disputes.

First Cash Holdings, Inc. is an Equal Opportunity Employer. The policy of First Cash is to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, and other protected characteristics. First Cash will provide reasonable accommodations for qualified individuals with disabilities.

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