Keyholder - PART TIME Stylist, Nashville TN STORE

Position

Stylist Key Holder

• Consistently motivate the sales team to achieve and exceed individual sales goals and KPIs.
• Support the Store Manager in meeting total store goals and KPIs.
• Educate the sales team on the store sales plan, personal sales goals, and store statistics, and motivate them to achieve those goals.
• Lead by example on the sales floor and reach individual sales targets.

• Create a customer‑service focused environment by consistently exhibiting best practices.
• Demonstrate sales leadership with high energy, actively engaging on the sales floor and coaching associates on clienteling processes.
• Develop a strong knowledge of company history, brand aesthetic, philosophy, and lifestyle, effectively communicating this to the team and customers.
• Communicate detailed product knowledge—sizing, materials, construction, inventory levels, and sales trends—to assist customers.
• Handle escalated customer‑service issues or concerns.
• Assist with customer‑service related projects as directed by the Store Manager.

• Coordinate the daily activities of the sales team.
• Ensure all team members comply with company policy and procedures, escalating violations to the Store Manager.
• Participate in training new associates on policy, history, brand aesthetic, products, and customer‑service standards.
• Act as a role model by consistently demonstrating best practices.
• Recognize exceptional performance and provide constructive feedback and coaching to foster growth.
• Partner with the Store Manager to develop and train internal talent.

• Comply with all company policies and procedures, including those in the Employee Handbook.
• Perform opening and closing procedures, including register fund counting, deposits, and securing the store.
• Process all POS transactions—sales, returns, exchanges—quickly, accurately, and efficiently.
• Maintain the sales floor to meet merchandising, visual presentation, and housekeeping standards.
• Ensure display products are in good condition and properly marked.
• Follow merchandise and store security policies to minimize loss‑prevention risks.

• Demonstrate professionalism and enthusiasm when communicating with clients, peers, management, and corporate partners.
• Participate in the weekly Manager’s conference call as required.
• Communicate sales reports according to company procedures.

• 2–3 years of retail sales experience.
• Proven track record of sales generation and customer service.
• Interest in fashion and trend awareness.
• Strong computer skills—proficient in Outlook, Excel, and Word.
• Effective communication and presentation skills, both written and verbal.
• Excellent time‑management skills.
• Ability to work a flexible schedule, including nights and weekends.

$26.00–30.00 per hour

Centric Brands is an Equal Opportunity Employer.