Sales Associate

Job Description

Job Title:

Sales Associate - Full-Time

Department:
Sales |

Reports To:

Sales Supervisor

Revision Date:
November 13, 2024 | FLSA Status:
Non-Exempt

Thrift Smart requires its employees to pass a drug test and go through the e-verification process.

The Sales Associate provides excellent customer service, maintains an organized and attractive sales floor, and ethically processes transactions at the cash register. The Sales Team is primarily responsible for delivering the most enjoyable thrift shopping experience in Nashville, with 100% of the proceeds benefiting local organizations.

Provide customers an exceptional shopping experience with the goal of driving sales and customer satisfaction.

• Become knowledgeable in the merchandise selection and frequently asked questions regarding product selection.
• Provide customers with information related to merchandise, promotions, policies, and donations.
• Assist in arranging and stocking the floor, merchandising, and housekeeping.
• Accurately and efficiently process transactions at the register and adhere to standard cash handling procedures.
• Elevate customer requests to store management.
• Coordinate dressing room activities, delivering excellent customer service and preventing theft.
• Proactively identify risks and threats to safety and security.
• Perform other related duties as assigned or requested.

• Problem Solving
• Customer Service and Interpersonal Skills
• Professionalism
• Attention to Detail
• Point of Sale Technology - Computer Tablet and Cash Drawer

• Education:
  
  High School diploma/GED preferred
• Experience:
  
  1-3 years of retail/customer service preferred

• Ability to work, stand and walk for 2 hours at a time.
• Occasionally required to reach with hands and arms.
• Occasionally required to bend, lift or climb.
• Occasionally required to lift light up to 25 pounds.
• Specific vision abilities required for this job include: close vision, distance vision, ability to adjust or focus.

EEO:
Thrift Smart values a diverse and inclusive workplace, and we encourage qualified candidates from all backgrounds to apply. Thrift Smart considers applicants for all positions without regard to race, color, creed, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, or any other legally protected status under local, state, or federal law.

NOTE:

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.