Communications Associate

Participant Communications Associate page is loaded## Participant Communications Associate locations:
Nashville, Tennessee time type:
Full time posted on:
Posted Todayjob requisition :
R0017887
** Who You’ll Work With:
** We are seeking a
** Participant Communications Associate
** to join our
** Defined Contribution (DC) Business Development team**, which is responsible for positioning and supporting AB’s investment services across workplace retirement plans (i.e. 401(k) plans) of all sizes in the U.S., with a primary focus on institutionally sized  this role, the Associate will support the
** Director of Participant Communications
** in engaging with the diverse audiences involved in corporate and public retirement plans. These audiences include plan participants (employees), plan sponsors (employers), and financial intermediaries and business partners (consultants, financial advisors, recordkeepers and insurers). The Associate will play a key role in developing and distributing relevant content—client specific, product-specific and value-added—internally to teams that support these stakeholders.

As one of the largest managers of custom target-date funds and a pioneer in retirement income solutions for institutional DC plans, AB offers a dynamic environment where the Participant Communications Associate will contribute to the development and delivery of customized communications programs tailored to the unique needs of our plan sponsor clients. This includes creating participant-facing materials such as fact sheets, websites, and educational content, fulfilling ad-hoc requests, and supporting ongoing research initiatives focused on plan sponsors and participants.

A central goal of this role is to help simplify complex investment concepts and deliver engaging, accessible communications that resonate with everyday plan participants. The Associate will collaborate closely with internal teams—including client service, marketing, product management, legal and compliance, and the multi-asset solutions investment team—as well as external business partners. Additionally, this role will explore and implement innovative ways to communicate with retirement plan participants, leveraging creative strategies and modern channels to enhance engagement and understanding.

Beyond execution, the Associate will be expected to stay informed on industry trends, legislative developments, communication innovations, and competitor activity within the DC space. They will also be accountable for conceptualizing, creating, and implementing value-added content—such as financial wellness and retirement education programs—leveraging existing resources like blogs, whitepapers, and market commentary. Additionally, the Associate will support the Director of Participant Communications in external business development efforts, including new business opportunities, meetings, conferences, webinars, and speaking engagements.

While prior experience with retirement plans or investment products is beneficial, it is not required. We are looking for someone with a strong interest in learning about the retirement market and its impact on the financial well-being of American workers.
** What You'll Do:
*** Respond effectively to client requests, coordinating with the client service team and other members of the DC team to ensure timely and accurate delivery.
* Manage and maintain a holistic view of ongoing projects—overseeing execution, tracking status and next steps, and ensuring alignment across internal stakeholders.
* Create, update, and maintain quarterly participant fact sheets, fund profiles, and assist with fund change communications for each client.
* Assist in the development of general participant communications, retirement education materials, and research content for plan sponsors and participants.
* Explore, create and implement financial wellness initiatives that add value for both institutional and retail clients.
* Provide up-to-date participant communications content to the RFP team and develop and update participant-focused business development materials and continuously seek innovative ways to showcase content.
* Create sample…