Inside Sales Specialist

NASHVILLE, TN 730A Freeland Station Rd Nashville, TN 37228, USA

RJ Young is seeking an Inside Sales Specialist to be the first point of contact for inbound and outbound sales opportunities. This role supports our sales team by qualifying leads, engaging prospects, and helping drive revenue growth through excellent customer interaction and follow-up.

At RJ Young, we provide business technology solutions that empower people to work smarter. For over 70 years, we’ve been a trusted partner to small businesses, organizations, and large enterprises, boosting performance through office technology, expertly managed IT services, smart security systems, and unified communications.

With a team of more than 700 professionals in 29 locations across the Southeast, we deliver responsive service with a local touch. At the core of everything we do are our values: honoring our people, supporting our customers, and promoting the communities we serve.

At RJ Young, we believe our people are our greatest asset. We offer a collaborative, professional environment where employees are supported, challenged, and given opportunities to grow. We are committed to diversity, equity, and inclusion and provide equal employment opportunities to all employees and applicants.

As an Inside Sales Specialist, you’ll play a critical role in our sales process by engaging with prospects at the earliest stages. You’ll handle inbound inquiries, perform outbound outreach, and ensure qualified leads are delivered to our Account Executives with accurate and thorough information.

• Answer inbound phone calls, web leads, emails, and live chats.
• Perform outbound calls and emails to qualify potential and existing customers.
• Research and gather detailed information on leads to support the sales team.
• Enter and maintain accurate data in the CRM system.
• Follow up with Account Executives to ensure timely lead handoff.
• Cold call prospects to help set appointments for the sales team.
• Confidently use Microsoft Office tools, including Excel and Word.

• Bachelor’s degree in communications, business, marketing, or a related field
• 2–3 years of experience in a similar inside sales or customer-facing sales role (preferred)
• Strong communication and interpersonal skills
• Comfort working in a fast‑paced, professional office environment
• Ability to sit for extended periods of time
• Strong organizational skills and attention to detail
• 401(k) retirement account
• Education assistance in a field related to your employment with RJ Young Company
• Medical, dental, vision, life, and disability insurance
• Incentive Programs
• Employee Assistance Program (EAP)

RJ Young provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Preferred:
Bachelors or better in Business Administration or related field.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.