Sales Coordinator

Description

The Sales Coordinator serves as the central point of contact for the Sales Office, providing clerical and organizational support that ensures smooth operations and effective communication with clients, prospects, and internal teams.

Grand Hyatt Nashville

• Answer phones and greet clients with professionalism, creating a positive and welcoming first impression.
• Maintain an organized and professional office environment that reflects high standards of cleanliness and orderliness.
• Manage an accurate filing system for sales documents to ensure quick access and efficient record‑keeping.
• Generate and distribute departmental reports accurately and in a timely manner.
• Assist in creating polished, impactful sales presentation materials using available resources.
• Respond promptly to inquiries via phone, email, advertising channels, and trade shows, providing clear and helpful information.
• Draft, conceptualize, and send professional correspondence and proposals.
• Conduct engaging property tours for clients and prospects, highlighting property features, amenities, and services.
• Foster strong relationships with hotel departments to ensure smooth communication and collaboration across teams.
• Other duties as assigned.

• Excellent communication and listening skills.
• Strong organizational and multitasking abilities.
• Proficiency in computer applications, including word processing, spreadsheets, and brand property management systems.
• Professional demeanor and attention to detail.
• Ability to collaborate effectively across teams.

• Previous experience in office administration, sales support, or customer service preferred.

• High school diploma or equivalent required.

• Medical, dental, and vision (HSA available)
• Company‑paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time

Hourly Wage: $22/ Hr.

Successful completion of a background check is required prior to employment.

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate.

HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.