Luxury Retail Stylist, Nashville TN

Position Overview

The Stylist at Johnny Was is a luxury sales professional and brand ambassador responsible for delivering a highly personalized, elevated client experience while driving measurable business results. This role combines styling expertise, relationship‑building, and performance excellence to achieve individual and store sales goals aligned with Johnny Was’ retail standards. The Stylist plays a critical role in supporting store leadership and ensuring the smooth day‑to‑day operation of the boutique, creating an inspiring in‑store experience that reflects the Johnny Was aesthetic and values.

• Deliver an elevated, personalized experience that reflects the Johnny Was aesthetic and lifestyle.
• Build authentic, long‑term relationships through proactive clienteling and outreach, both during and after purchase.
• Maintain and grow an active client book with consistent follow‑up and appointment selling.
• Demonstrate deep product knowledge including fabrication, fit, craftsmanship, and seasonal storytelling.
• Anticipate client needs and resolve concerns with professionalism and urgency.
• Support store events, trunk shows, and community activations to drive traffic and client engagement.
• Ensure an elevated client experience through personalized engagement and continued communication.

• Achieve and exceed individual goals and KPI targets including: sales volume, transaction units per transaction (UPT), average unit retail (AUR), average order value (AOV), client acquisition and retention metrics.
• Drive omnichannel sales by leveraging in‑store, online, and client outreach opportunities.
• Utilize CRM and clienteling tools to track performance and maximize repeat business.

• Act as a brand ambassador, embodying the Johnny Was lifestyle and values.
• Maintain polished, luxury‑appropriate personal presentation.
• Uphold company policies, operational procedures, and compliance standards.
• Support visual merchandising execution and ensure the sales floor reflects brand storytelling and seasonal direction.

• Confidently oversee boutique operations independently as needed.
• Build strong partnerships with clients, peers, and management through effective communication.
• Accurately execute POS transactions, including cash handling, alarms, and security procedures.
• Open and close the store, performing all tasks to company standard and compliance.
• Assist with shipment processing, stock replenishment, and inventory management.
• Maintain a clean, organized, and visually compelling store environment.

• 2–3+ years of luxury, contemporary, or premium retail sales experience.
• Proven track record of achieving sales goals and performance metrics.
• Strong interpersonal skills with a client‑first mindset.
• Passion for fashion, craftsmanship, and styling.
• Ability to work in a fast‑paced, results‑driven environment.
• Flexible availability including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 25 pounds.

We are an equal opportunity employer and do not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision‑making, lawful off‑day use of marijuana, or any other characteristic protected by law.

We do not discriminate on the basis of a combination of two or more of these characteristics. We participate in E‑Verify.