Sales and Business Development Manager

• Lead, coach, and hold a sales team of approximately 10 people accountable for individual and company sales goals
• Drive business growth in the Nashville market
• Ensure consistent execution of the sales process
• Develop high-performing Design Consultants
• Collaborate in interviewing and selecting Design Consultants
• Drive team engagement and retention through coaching, accountability, and performance management
• Conduct monthly goal-setting and performance review meetings
• Lead monthly sales meetings, including training and team development
• Coach Design Consultants to build pipelines through repeat, referral, and self-generated business
• Analyze sales data and collaborate with the GM to identify opportunities and improve performance
• Ensure accurate and consistent CRM use, including pipeline management, job status, and data quality
• Partner with Operations and leadership to deliver a high-quality customer experience
• Monitor customer feedback and address service issues
• Participate in networking groups and industry associations to generate new business opportunities

• 3–5+ years of experience as a Sales Consultant, Sales Manager, or in a similar leadership role
• Proven track record of achieving sales targets and leading high-performing teams
• Demonstrated ability to coach, mentor, and develop team members to improve performance
• Strong skills in performance management, conflict resolution, and accountability
• Ability to build relationships and generate business through networking and partnerships
• Excellent written and verbal communication skills
• Ability to deliver and uphold a high standard of customer experience
• Comfortable working with sales data, reporting, and performance metrics
• Experience in cabinetry, custom closets, or a related industry required
• Familiarity with design fundamentals
• CAD experience is a plus

Demonstrates strong leadership in driving sales performance and team development, with a focus on achieving sales targets and delivering exceptional customer experiences. Proficient in performance management, coaching, and utilizing sales data to identify growth opportunities.

• Sales Team Leadership
• Performance Management
• Coaching and Mentoring
• Sales Data Analysis
• Customer Experience Management

• Sales Target Achievement
• Pipeline Management
• Performance Metrics
• Conflict Resolution
• Networking and Partnerships
• Design Fundamentals
• CAD Experience

• Coaching
• Communication
• Team Engagement
• Accountability

• Cabinetry
• Custom Closets
• Sales Process
• Design Consultants

• CRM Software