Sales Manager

Benefits:

• Company parties
• Employee discounts
• Opportunity for advancement

At Kid Strong, we help parents build stronger, smarter, more athletic kids. Kid Strong is a milestone accelerator for kids walking through 11 years old. We help parents discover their child’s superpowers and build future‑ready kids who are confident making friends running the playground and raising their hands high in the classroom. In other words… kids who will win at life!

Kid Strong Nashville is rapidly growing and we're looking for talented, enthusiastic professionals who are passionate, energetic, and excited to engage with parents and kids and make an impact on their lives.

We have an immediate need for a high‑energy, hyper‑organized, passionate Sales Manager to lead our Kid Strong Nashville (West Nashville and Franklin) locations. As the Sales Manager, you will be responsible for providing daily sales from leads for the Center. This critical position must have a solid understanding of sales and a passion to drive growth for the center. As the lead for the sales function, the Sales Manager must execute a lead generation/marketing strategies plan to increase sales.

This person must pose a high‑caliber approach to organization and be a self‑motivator that is hungry to meet and beat goals.

• Giving tours and creating a welcoming first impression for families.
• Calling, texting, and emailing leads to schedule trial classes.
• Following up with families after trials and converting them into memberships.
• Explaining the Kid Strong program and answering parent questions.
• Managing leads and member information in CRM systems like Glo Fox.
• Supporting member retention and maintaining relationships with families.
• Assisting with front desk operations and customer service.
• Works closely with the Kid Strong General Manager to ensure that the staff and Center are looked after.
• Builds and maintains Kid Strong class size through scheduling optimization.
• Communicate with staff for all trials and anything they need to know about the members.
• Provides and maintains the highest level of customer service.

• Prior experience in outbound phone sales is strongly preferred
• Strong sales mentality and comfortability with sales efforts
• Associate or bachelor's degree preferred
• Must have the ability to work a flexible schedule, including evenings during the week (4p-7:30p) and weekends (at least 1 weekend morning 9a-2:30p).
• Be promotional-oriented and have the ability to schedule trials with a thorough vetting process.
• Understanding of all performance metrics (KPIs), revenue, etc.
• Excellent verbal and written communication skills.
• Entrepreneurial spirit with an open, participative leadership style and drive for excellence.
• Strong work ethic, integrity, and professional demeanor.
• Practical work experience using Microsoft Office products as well as G‑Suite
• Fitness, retail, and/or hospitality industry experience preferred.
• Required to work at least three (3) weekday nights and at least one (1) weekend day

• Outbound phone sales experience: 2+ years
• Customer Service: 2 years
• Required
  
  Shifts:
  
  Morning, Mid‑Day, Evening, and Weekend

$18.00 - $24.00 per hour