Strategic Accounts Coordinator - Gas Services

Your next career opportunity

As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.

After 95 years of dedicated service and top-echelon experience, Irby Utilities hasestablisheditself as one of the 3 largest electrical utility distribution companies in the United States. Our size and reputation will enable you to realize both your financial and professional ambitions, and our work is meaningful to our local, state, and national communities.

As a Strategic Accounts Coordinator, you will be an instrumental contributor towardsestablishingprofitability and efficiency. Whether you are fielding calls, researching on a customer's behalf, providing solutions, or scheduling deliveries, our SAC's work closely across departments to grow the business and ensuremaximumcustomer satisfaction.

• Manage key accounts portfolio byestablishingstrong, long term customer relationships, analyzing customer-specific situations and data, andleveragingproduct knowledge to generate solutions

• Achieve assigned strategic accountobjectivesincluding growth of revenue and margin. Monitor and assess sales performance metrics on assigned accounts.

• Communicate regularly and proactively with major customers and account managers tosolicitorders, respond toquestionsand convey Irby capabilities, anddeterminecompetitive price levels.

• Act as the liaison between key customers and internal stakeholders, including branch and District management, internal specialist teams, and outside salesforce.

• Exercise judgment within Irby practices and procedures to suggest solutions and innovative ideas to meet customer needsand resolve challenges.

• Establish relationships with key vendors andpurchasingteams to aid the securing of materials.

• Acquire,useand continuously develop personal technical knowledge of general and specialty merchandise items toassistcustomers and other company personnel.

• Knowledge and experience in sales and/or sales administration

• Strong computer skills including Microsoft Office, ERP systems, CRM systems

• Proven ability to research, analyze and critically review information.

• Ability to multi-task, prioritize, and work efficiently

• Possess a curious nature with the drive to learn, develop, and continuously grow

• Ability to successfully present information and respond to questions from groups of managers, clients, customers, and the public

• Availability and willingness to work on-site during emergencies, including severe storms or power outages, outside of regular business hours

• Professional sales/customer service experience (2+ years) preferred

• Bachelor's degree

Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Time Off, Paid Company Holidays, Floating Holiday, On Demand Pay, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, and Life Insurance.

Irby is a leading fulfillment and solutions provider for utility…