Loss Prevention Supervisor

Loss Prevention Supervisor| Luxury Hotel on Broadway. $25/hour + Daily Pay+ Free Parking+ More!

Grand Hyatt

Posted:
May 26, 2026

The Loss Prevention Supervisor will lead by example to uphold a safe, secure, and welcoming environment for all guests and employees. Your leadership in patrolling, incident response, and team supervision ensures that hotel operations run smoothly and that all policies and procedures are consistently enforced. By fostering a proactive security culture, you help minimize risk and build trust across the property.

• Patrol lobbies, corridors, and public rooms, confer with management, interview guests and employees and interrogate persons to detect infringements, investigate disturbances, complaints, thefts, vandalism, etc.
• Patrol public areas to detect fires, unsafe conditions and damaged or inoperative safety equipment.
• Warn or eject troublemakers and caution careless persons.
• Obtain assistance for accident victims and file accident reports.
• Notify staff of presence of persons with questionable reputations.
• Assist management and enforcement officers in emergency situations.
• May enter and check rooms of guests suspected of leaving without paying the bill to confirm suspicions and to seize any remaining personal property.
• Other duties as assigned.

• Ability to guide, support, and train Loss Prevention Officers while maintaining a calm and authoritative presence on property.
• Skilled in handling disturbances, guest complaints, and security incidents with professionalism and discretion.
• Exercises sound decision-making in high-pressure situations, including emergencies and policy violations.

• Minimum 2 years of experience in security or 1 year of law enforcement experience, or an equivalent combination.
• Patrolling hotel areas, including lobbies, corridors, and public spaces, to maintain order and deter threats.
• Investigating thefts, vandalism, guest concerns, and suspicious behavior.
• Managing emergency responses and assisting in accident situations.
• Monitoring safety equipment and reporting hazardous conditions.
• Identifying and addressing guests with questionable reputations or concerning behavior.
• Supervising Loss Prevention Officers, providing guidance, coaching, and direction.
  
  Supporting hotel leadership during high-volume events or group stays.

High School Diploma or equivalent required.

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• 401(k) with match

Pay Rate: $25/hour

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.

Grand Hyatt San Antonio | San Antonio , TX , US