Loss Prevention Supervisor

HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE

• Patrol lobbies, corridors, and public rooms, confer with management, interview guests and employees and interrogates persons to detect infringements, investigate disturbances, complaints, thefts, vandalism, etc.
• Patrol public areas to detect fires, unsafe conditions and damaged or inoperative safety equipment.
• Warn or eject troublemakers and cautions careless persons.
• Obtain assistance for accident victims and file accident reports.
• Notify staff of presence of persons with questionable reputations.
• Assist management and enforcement officers in emergency situations.
• May enter and check rooms of guests suspected of leaving without paying bill to confirm suspicions and to seize any remaining personal property
• Other duties as assigned.

• Ability to guide, support, and train Loss Prevention Officers while maintaining a calm and authoritative presence on property.
• Skilled in handling disturbances, guest complaints, and security incidents with professionalism and discretion.
• Exercises sound decision-making in high-pressure situations, including emergencies and policy violations.

• Minimum 2 years of experience in security or 1 year of law enforcement experience, or an equivalent combination.
• Patrolling hotel areas, including lobbies, corridors, and public spaces, to maintain order and deter threats.
• Investigating thefts, vandalism, guest concerns, and suspicious behavior.
• Managing emergency responses and assisting in accident situations.
• Monitoring safety equipment and reporting hazardous conditions.
• Identifying and addressing guests with questionable reputations or concerning behavior.
• Supervising Loss Prevention Officers, providing guidance, coaching, and direction.
• Supporting hotel leadership during high-volume events or group stays.

• High School Diploma or equivalent required.

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time

Pay Rate: $25/hour

Source:
Hospitality Online