Security Officer at Four Seasons Hotels Limited Nashville, TN

Security Officer job at Four Seasons Hotels Limited. Nashville, TN.

Four Seasons Hotel Nashville is seeking a Security Officer to join our Security team. This role is responsible for protecting the safety and security of guests, residents, employees, and hotel assets by providing a safe environment, responding to emergencies, and maintaining the highest standards of service and professionalism.

Patrol hotel premises and grounds to identify and address safety, security, and fire hazards. Respond to emergency situations, security incidents, medical calls, and guest assistance requests in a timely and professional manner. Monitor security systems, including CCTV cameras, alarm systems, emergency phones, and access control systems. Enforce hotel policies, procedures, and safety standards to protect guests, employees, and property. Assist with incident investigations, prepare detailed reports, and maintain accurate security records and logs.

Support emergency preparedness initiatives, including fire prevention, evacuation procedures, and participation in emergency response activities. Provide key control services and assist with guestroom lock and safe-related issues. Promote loss prevention and safety awareness throughout the hotel through observation, communication, and training support. Serve as a liaison with local law enforcement, emergency responders, and other external agencies when necessary. Deliver exceptional guest service while maintaining a professional, approachable, and responsive presence throughout the property.

Minimum one year of security experience, preferably within a luxury hotel, hospitality, or customer service environment. Strong communication, conflict resolution, and interpersonal skills with the ability to remain calm under pressure. Ability to complete detailed incident reports and effectively respond to emergency situations. Flexibility to work a variety of shifts, including weekends, holidays, evenings, and overnights. Reading, writing, and oral proficiency in English.

Ability to work in a physically demanding environment, including standing, walking, and responding quickly to emergencies.

Competitive salary, wages, and a comprehensive benefits package. Excellent training and development opportunities. Employee discount for stays at Four Seasons Hotels and Resorts worldwide. Complimentary dry cleaning and care for employee uniforms. Complimentary employee meals. Medical, Dental, Vision, Employee Assistance Program, and 401(k) Retirement Plan. Vacation, Holiday, and Sick Pay. Disability Coverage and Life Insurance. Inclusive and diverse employee engagement events throughout the year.

Exclusive travel and employee discount programs.

Full‑time position. Must be available to work a flexible schedule, including days, evenings, overnights, weekends, and holidays, based on operational needs.