Security Officer

Job Description

JOB DESCRIPTION

Position:
Security Officer Classification:
Non-Exempt

Department:
Security Department Head:
Director of Security

Reports to:

Director of Engineering

Welcome to Conrad Nashville. We offer luxurious accommodations and exceptional service in the ever-evolving Nashville hospitality industry. Join our dynamic team, learn and grow in a culture of collaboration. Our priority is your well-being, which is why we offer competitive compensation packages, healthcare insurance, 401k plans, and team member discounts. Living and working in Nashville provides access to diverse cultural attractions, entertainment venues and culinary experiences.

At Conrad Nashville, you can make a positive impact and be part of a world-class hospitality brand. Join us and discover all that we have to offer.

As a Security & loss Prevention Officer upholds and demonstrates at all times the implementation of all safety and security programs and initiatives to ensure the safety of guests and team members. The security of the hotel and its’ property, ensuring at all times service is offered pro-actively and clearly, calming communicated and has the ability to listen. With the peace of mind to react to all situations professionally and in a timely manner.

Able to be part of a team and take ownership for any situation as to gain a “win win” at all times Protects and upholds all property procedures for the wellbeing and safety of all guests, visitors and team members, always acting in a role of Health & Safety Ambassador. Reacts as part of the EMG and response team.

This role will contribute to the organization as an active business partner that is responsible for supporting the company’s goals, objectives, vision, and values of The Conrad Nashville.

• Upholds the Emergency policies and procedures for the security department and Conrad Nashville
• Conducts all routine checks with compliance for the fire, health, safety in all areas
• Ensures professional conduct of all Security department roles and responsibilities, ensuring compliance with all federal, state, local laws, and Northwood Hospitality policies and safety standards
• Delivers at all times a proactive and appropriate security service to our guests and hotel team members in a friendly, calm, approachable manner
• Walks throughout the property, continuous conducting physical property rounds
• Maintains schedules for all inspections, including the Fire Equipment Survey, Safety Checklist, and Security Inspection of Guest rooms, clear record keeping with accurate data and clear follow up
• Resolves, documents, and track all security related issues or concerns & follow up by shift
• Completes and upholds all necessary Risk Management assessments
• Participates in property Safety Committee supporting all incentives, use of Lost & found systems, Quore, KIPSU and all key / ENG systems, Ms Shift
• Upholds all Loss Prevention and Safety Manual
• Coordinate the timely preparation of all Security logs, shift reports, and other permanent records
• Inform Director of Security of all matters concerning safety and security
• Maintain adherence to Blood-borne Pathogen Exposure Control program.
• Set and maintain standards for all investigations, report via a standard format within time frame
• Conduct detailed investigations into work-related injuries with the communication lines to HR
• Responsible for the search, storage and return of all lost and found items via web-based system
• Maintain and update master files of all MSDS information for all hotel departments. Ensure that all departments have correct information accessible to all team members.
• Maintain cooperative working relationships between all Security/Safety staff and other hotel team members / local law enforcement and…