Maintenance Technician

At Highwoods, we focus on providing exceptional experiences for everyone involved - our customers, employees, stakeholders, and local communities. We believe in enhancing the customer experience within our buildings by integrating hospitality and top-notch amenities, creating a work environment that is truly unmatched.

As a Highwoods Maintenance Technician, you will be part of a team that strives to provide best-in-class service to customers in a portfolio consisting of a 520,000 sq. ft. Class A office building located in Downtown Nashville. We're seeking someone passionate about crafting dynamic experiences and fostering a sense of community for our diverse customer base within the portfolio.

The Maintenance Technician plays a pivotal role in both the operational and physical health of the portfolio, ensuring it is well-maintained and effectively run, while also enhancing the customer experience through community building and strategic local partnerships, making the space not only functional but also a preferred destination. This position embodies a dual responsibility, essential for achieving operational excellence and fostering a vibrant community atmosphere across our properties.

• Responsible for the overall maintenance of building, utility systems and building equipment of Class A suburban asset in Downtown.
• Responsibilities may include, electrical/electronic, air, pneumatic, heating-venting and air conditioning, water, gas, and other facility systems.
• Build strong customer relationships by proactively address customer concerns and inquiries, demonstrating a positive attitude and dedication to providing exceptional service.
• Coordinate the day-to-day maintenance activities of outside vendors and contractors.
• Review and approve completed and outstanding work orders for labor hours and turn-around time
• Respond to requests from Property Manager(s) for assistance.
• Perform a variety of general repairs, installations and maintenance on building equipment, including changing ballasts, light bulbs and/or tubes, light switches, receptacles, door locks and general repairs on plumbing fixtures, refrigeration equipment, alarm and fire protection systems, piping and tubing, etc.
• Refer complex situations to the Property Manager.
• Perform routine building inspections.
• Install and repair new and existing plumbing fixtures, drain lines and accessories.
• Perform preventive maintenance, installation and repair of water pipes, controls, and associated equipment.
• Perform minor repair of heating, ventilation, and air condition equipment including some filter changing.
• Monitor water chemical treatment programs for cooling towers and fountains.
• Investigate and monitor repeat tenant-related calls and report them to the Property Manager.
• Assist contractors with life safety alarm systems and water-based or dry fire protection systems shut-downs and testing.
• Perform installation and repair of ceiling tiles, wall coverings, vinyl tile, carpet, cove base, window blinds, signage, etc.
• Be responsible for accurate and timely record keeping and reporting.
• Assist in snow and ice removal using hand tools, ice melt, and sand.

• Documented training/certification/license in one or more of the following fields or a fundamental knowledge due to experience in:
  • Plumbing
  • Mechanical
  • Construction
  • Building Life Safety Systems
  • Roofing
• Be available for emergency calls at night, weekends, and holidays on a rotating schedule.
• Knowledge of building automation systems strongly preferred.
• Maintain a current Tennessee driver's license.
• Be able to bend, stoop, crawl & climb ladders.

A high school diploma or GED required; minimum of 2 years of education from one of the following preferred:

• State, county or local governmental agency
• Approved/sanctioned Technical Institution and/or
• College or University in one or more of the following fields:
  • Electrical
  • Construction
  • Roofing
  • Building Life Safety Systems
  • Plumbing
  • Carpentry
  • Mechanical or
  • Equivalent on-the-job training in one or more of the above-listed fields consisting of a minimum of 18 consecutive months.

2-6 years of general maintenance experience in one of the following areas:

• Industrial
• Commercial

While performing the duties of this job, the employee may be exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme outdoor conditions (cold/hot weather, wind, precipitation). The noise level in the work…