Case Management Specialist – Program Specialist

Position Description

The Nashville Strong Babies (NSB) project provides pre‑ and postnatal care, case management, and home‑visiting services to approximately 700 women, infants, and men in Nashville and Davidson County each year. The primary goal is to reduce disparities in infant deaths across racial and ethnic groups in our community.

We are looking for a Case Management Specialist (Program Specialist 2 – Healthy Start) to work with high‑risk participants and their families. This role reports to a Public Health Nurse 2, Case Management Lead.

• Manages assigned caseloads of high‑risk participants with a high degree of responsibility and expectations, using specialized and technical skill sets and advanced problem‑solving experience to assist clients in navigating the NSB program.
• Maintains direct contact with NSB enrollees and potential enrollees in the target area; includes conducting daily in‑person visits and documenting encounters in a timely manner.
• Escalates any notable changes (medium risk to high risk) in participant status to Care Support Lead.
• Uses evidence‑based home‑visiting curricula to deliver education on a variety of topics from prenatal through parenting.
• Follows up with high‑risk NSB enrollees to connect them to services as needed, documents service received and the outcome of the service; reports to the Case Management Lead.
• Performs general administrative duties including maintaining accurate documentation of client records, periodic assessments, statistical reports, data entry, emails, and letters.
• Acts as a member of the NSB care team, attending weekly case consults with the Care Support Lead and other NSB staff.

• High School Diploma or GED (may be considered).
• Three (3) years of paid, full‑time employment in social work, pre‑ and postnatal care, or a directly related field.
• Valid driver’s license, use of a personal vehicle, and maintenance of valid personal vehicle insurance as required by Tennessee law.

• Bachelor’s Degree strongly preferred.
• At least 1 year of home‑visiting experience with the target population.
• Bi‑lingual Spanish.

MPHD seeks to be a socially and culturally responsive organization that acknowledges and addresses historical and current inequities in public health promotion and practice. Successful candidates will demonstrate the ability to work with multicultural communities.

Candidates with accreditations earned in a foreign institute are encouraged to apply; however, MPHD is currently not sponsoring individuals through any U.S. Government employment‑based immigration programs.

• Full‑time, Civil Service positions: 10 vacation days per year (increasing after 5 years of service), 1 sick day per month, 12 paid holidays per year.
• Public Safety – Sworn and Civilian positions: 20 vacation days per year, 3 personal days per year, 1 sick day per month, 12 paid holidays per year.
• Full‑time, Non‑Civil Service positions: contact hiring department for benefits information.
• Part‑time, Non‑Civil Service positions: visit HR and Benefits webpages for more information.
• Seasonal/Temporary positions: no benefits offered.

The Metro Nashville Public Health Department is an equal opportunity employer and encourages diversity and inclusion in its workforce.