Case Manager

Depaul Usa, Inc Position Description

TITLE:

Case Manager

FLSA CLASSIFICATION:
Exempt

HOURS:

Full-time

RESPONSIBLE TO:
Nashville Director

DIRECT REPORTS:
None

LOCATION:

Nashville, TN

COMPENSATION: $50,000-$55,000 per year, paid bi-weekly

Depaul USA supports homeless and marginalized people, providing people experiencing homelessness with purpose and hope for a positive future. Our vision is that everyone has a place to call home and a stake in his or her community. In cities across the nation, we meet people where they are to address their needs. Through a combination of homelessness services and housing, Depaul USA is innovating and bringing real solutions to those facing homelessness.

• We celebrate the potential of people;
• We put our words into action;
• We aim to take a wider role in civil society; and
• We believe in rights and responsibilities.

Please visit (Use the "Apply for this Job" box below). to learn more.

Depaul USA is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees. If you need reasonable accommodation in any part of the hiring process, please let us know.

The Strobel Center operates on a 24/7 basis and provides accommodation and support to homeless men and women with disabilities. The Case Manager is responsible for conducting assessments to determine client needs and plans for obtaining needed services. The Case Manager will demonstrate direct assistance, coordination of care, and linkage to the appropriate services while developing support plans for residents, and he/she will report to and work closely with the Nashville Director, moving clients toward greater stability.

The Case Manager is responsible for documenting case management notes, activities, progress, and recommendations as well as assisting clients to access referred services and move toward independence and more stable housing.

• Provides guidance and support for project residents.
• Ensures that the practical needs of residents are met (in conjunction with volunteers); i.e. providing food, laundry, clean bedding, etc.
• Ensures a safe and secure environment and maintains high operational standards within the project.
• Assesses the needs of residents and refers them on to appropriate agencies and social service programs.
• Develops support plans to coordinate services for a number of residents on a regular basis (at least once a week) recording the work appropriately, advocating for them, organizing their files, and updating the supervisor and the project team on their progress as required.
• Serves as a liaison with the Metro Nashville OHS, emergency services, and other private and public social services agencies with particular regard to housing, health and benefits issues.
• Builds professional relationships with all residents and assists them with difficult or problematic situations in a sensitive manner.
• Assists with reception and administration duties as scheduled.
• Works with other members of the staff while on shift and makes decisions consistent with those of other Case Managers as agreed by the project team.
• Transitions pertinent information to other staff at the end of a shift.
• Shares responsibility in supporting volunteers.

• Assists the project team in the preparation of reports, statistics and other papers which may be required by the Nashville Director.
• Conducts data entry and maintenance on a computerized monitoring system.
• Conducts tours of the facility for visitors and volunteers.
• Ensure all appropriate records and forms are completed by residents.
• Maintains all records of work necessary for the smooth running of the project.
• Build good working relationships with other projects and agencies.
• Stay informed of current local and national events, trends, and issues (wherever possible), that impact Depaul USA’s work with the homeless.