Dcs Program Coordinator - Continuous Quality Improvement - Davidson

State of Tennessee Job Information

Opening Date/Time 09/08/2026 12:00AM Central Time

Opening Date/Time 09/08/2026 12:00AM Central Time

Closing Date/Time 09/14/2026 11:59PM Central Time

Salary (Monthly) $4,562.00 - $5,694.00

Salary (Annually) $54,744.00 - $68,328.00

Job Type Full-Time

City, State Location Nashville, TN

Department Children's Services

This is a DCS Program Coordinator position for Continuous Quality Improvement Team in the Central Office Quality Compliance division. This position is currently located in Davidson County.

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Education and Experience:

Graduation from an accredited college or university with a bachelor's degree and experience equivalent to four years of professional work in one or a combination of the following: counseling or case management services, or program evaluations of counseling or case management services, three years of which must involve providing these services to children and/or juveniles.

Substitution of Education for

Experience:

Graduate course work credit received from an accredited college or university in social work, criminal justice, psychology, sociology, human services, and/or child development may substitute for the required experience on a year-for-year basis to a maximum of one year, there being no substitution for the required three years of children's services work (e.g. 36 graduate quarter hours in one or a combination of the above listed fields may substitute for one year of the required experience).

Substitution of Experience for

Education:

Experience equivalent to one year as a DCS Program Specialist or a DCS Case Manager 3 with the State of Tennessee.

• Must be at least twenty-one (21) years of age on the date of application;
• Be a citizen of the United States;
• Possess a valid driver's license prior to and during employment;
• Have a good moral character, as determined by investigation;
• Complete a criminal history disclosure form in a manner approved by the appointing authority;
• Have no conviction for a felony;
• Agree to release all records involving their criminal history to the appointment authority;
• Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check.
• Submit to and pass a pre-employment screening test for use of illegal drugs.

The Department's Continuous Quality Improvement (CQI) Unit is responsible for acting as a consultant to help improve the work done by continuously identifying areas of improvement in both policy and practice. While not limited to, the primary objective of the CQI Coordinator is to partner with the regions and stakeholders on identifying data trends, attending regular meetings and ad hoc work groups, working together on CQI referrals to help identify areas of improvement and solution-focused approaches to improve practice, as well as conducting regional data analysis to help improve quality.

CQI Coordinators are tasked with meeting COA standards by completing various projects such as:

• Case Process Reviews
• Statewide and regional CQI meetings and work groups
• Data analysis and identifying trends
• Facilitating data-led conversations to help staff improve the work they do, and other CQI projects based on identified areas of need.

• Case Process Reviews
• Assisting with other case review processes and assisting the regions with meeting their PQI standards for COA…