Dcs Intake Supervisor

State of Tennessee Job Information

Opening Date/Time 09/22/2026 12:00AM Central Time

Opening Date/Time 09/22/2026 12:00AM Central Time

Closing Date/Time 09/28/2026 11:59PM Central Time

Salary (Monthly) $3,631.00 - $4,533.00

Salary (Annually) $43,572.00 - $54,396.00

Job Type Full-Time

Department Children's Services

• Dresden, TN
• Jackson, TN
• Memphis, TN
• Nashville, TN
• Clarksville, TN
• Murfreesboro, TN
• Columbia, TN
• Cookeville, TN
• Chattanooga, TN
• Oak Ridge, TN
• Knoxville, TN
• Maryville, TN
• Johnson City, TN

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Graduation from an accredited college or university with a bachelor's degree. Experience equivalent to two years of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination. Prior additional experience in call centers, crisis hotlines, or related area is preferred.

Graduation from an accredited college or university with a master's degree in social work or a related behavioral science field with a child or family focus and experience equivalent to one year of full-time professional child welfare case work including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program;

and/or juvenile classification coordination.

• Must be at least twenty-one (21) years of age on the date of application;
• Be a citizen of the United States;
• Possess a valid driver's license prior to and during employment;
• Have a good moral character, as determined by investigation;
• Complete a criminal history disclosure form in a manner approved by the appointing authority;
• Have no conviction for a felony;
• Agree to release all records involving their criminal history to the appointment authority;
• Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
• Submit to and pass a pre-employment screening test for use of illegal drugs;
• Ability to work nights, evenings, weekends and/or holidays as needed;
• Ability to work remotely or physical office location. To work remotely, must have access to a private and confidential workspace and access to hardwired internet services;
• Ability to manually type 40 wpm or higher.

This classification demonstrates skills to independently conduct an investigatory intake of alleged child abuse and neglect and appropriately assess the situation to determine next steps to immediately address child safety and risk concerns. This classification differs from that of the DCS Intake Specialist
* in that an incumbent of this class serves in a supervisory capacity.

• Provides direct performance management and supervision DCS Intake Associates
  * and DCS Intake Specialists*. Assists with administering employee corrective action regarding performance and/or conduct, which could include termination.
• Evaluates employee performance via Quality Assurance Reviews, Monthly Performance Briefings, Interims, and Annual reviews. Assists with monitoring DCS Intake Associates and DCS Intake Specialists leave and attendance, policy and procedure adherence, and overall employee professional…