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Case Management Specialist

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: SALVATION ARMY
Full Time position
Listed on 2026-09-25
Job specializations:
  • Social Work
    Human Services/ Social Work, Family Advocacy & Support Services, Community Support Services
Salary/Wage Range or Industry Benchmark: 21 - 23 USD Hourly USD 21.00 23.00 HOUR
Job Description & How to Apply Below
Position: Case Management Specialist (8186)

Job Details

Job Location:

KT-Nashville Area Command - Nashville, TN 37207, Position Type:
Full Time Regular, Education Level: Bachelor's Degree, Salary Range: $21.00 - $23.00 Hourly, Travel Percentage:
Up to 25%, Job Shift: Day, Job Category:
Case Management, Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client’s progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment;

ensures constant compliance with funding requirements.

Responsibilities
  • Locates and arranges temporary housing for eligible clients, contacts local lodges, homeless shelters, motels, churches, etc. for lodging.
  • Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes, and personal growth/development; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
  • Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance.
  • Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients' psychosocial well-being.
  • Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients' disposition and other pertinent information such as income, expenses, family, and work history; assists clients in completing applications for assistance; photocopies picture identification cards, payroll statements, utility bills, etc. Records the four last numbers of the client's social security card numbers.
  • Experience in HMIS preferred.
Education and Experience

Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field

and Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources,

or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications

Valid State Drivers License

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