SOAR Coordinator

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Full Time Nashville, TN, US

Salary Range: $21.65 To $24.61 Hourly

SOAR Manager

Non-Exempt / $21.65 - $24.61

Original Date:
December 2018

Revised:
May 2024

Responsible for providing program specific street outreach to individuals who are experiencing a mental illness and a housing crisis with the intention of screening and applying them for disability benefits through the SSI/SSDI, Outreach, Access and Recovery (SOAR) Program. They will also do in-reach to hospitals to ensure they are assisting members who are inpatient have access to SOAR services. SSI/SSDI Outreach, Access, and Recovery (SOAR) is a model that helps individuals experiencing or at risk of homelessness who have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder apply for Social Security disability income benefits.

Position responsibilities include: engaging in basic conversation, assessing an individual’s needs, discussing available services including housing and disability assistance, providing informal one-on-one care, making referrals to other service providers or agencies and engaging in other activities that may promote recovery or stability for the individual; offer assessment and recovery services for persons with co-occurring disorders of mental illness and substance use disorders.

• Conducts outreach to individuals experiencing a mental illness and a housing crisis in Davidson County to assist in connection to income, insurance and mainstream services.
• Establishes rapport with individuals who are experiencing homelessness or are at risk of homelessness and gathers information to potentially apply them for disability benefits through the Social Security Administration. Trust building activities like meeting the client where they are—from campsites to community feedings is emphasized.
• Is trained and utilizes the SOAR (SSI/SSDI Outreach Access and Recovery) Nashville process for connection to income and insurance services. Continues to provide support and refers to services once a client has obtained disability benefits and competed the program.
• Completes required trainings for documentation to take place in Park Center’s Electronic Medical Record, Homeless Management Information System (HMIS), Online Application Tracking (OAT) and any other required systems per grants, for the disability process to take place.
• Attempting to engage people experiencing homelessness in a manner that promotes trust, safety, and autonomy, while developing relevant goals.
• Guiding people to achieve and maintain positive change. Reinforcing healthy behaviors and supporting skill-building and the development of needed supports.
• Interviewing people experiencing homelessness to gather needed information and documentation for housing and services including the VI-SPDAT, universal data elements for HMIS and other required HMIS data elements for Coordinated Entry and ESG-CV program specific data.
• Establishes rapport with individuals who are experiencing homelessness and gathers information to serve them better. Trust building activities like meeting the client where they are—from campsites to community feedings is emphasized.
• Completes appropriate referrals for services and treatment. Assists in linking individuals to resources, including transporting clients, as needed.
• Provides in-reach and SSI/SSDI assistance to individuals that are inpatient at hospitals in Davidson County and who may be eligible for SSI/SSDI benefits and experiencing a mental illness
• Provides in-reach to such individuals, assessing their needs,…