Senior Salesforce Developer - Service Cloud

About Checkr

Checkr is building the data platform to power safe and fair decisions. Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including Amazon, Door Dash, Netflix, Kimpton and Anthropic, and is recognized on the Forbes Cloud 100 2025 List and as a Y Combinator 2024 Breakthrough Company.

• Own the end‑to‑end development lifecycle for new features within Salesforce Service Cloud and Zendesk to improve agent productivity and the customer experience.
• Choose the right tool for the job, whether it’s a declarative change, custom Apex/code, or leveraging a 3rd‑party application.
• Collaborate with business systems analysts to translate requirements into technical solutions that are maintainable, performant, and scalable.
• Design and maintain AI‑driven solutions, identify and deliver solutions where AI can be strategically applied to accelerate and enhance both the agent's workflow and the overall customer experience.
• Partner with cross‑functional engineers to architect new features and ensure seamless integration with existing Service Cloud applications and our broader data ecosystem.
• Maintain a customer‑centric and data‑driven approach, monitoring feature performance, troubleshooting issues, and informing future enhancements.

• 6+ years of Salesforce development experience, with a proven track record of designing and implementing complex, scalable solutions on the Service Cloud platform. Experience with Zendesk development is a significant plus.
• Technical mastery: a strong command of the full software development lifecycle (SDLC) within an Agile environment, including expertise in Dev Ops processes and technology.
• Grit and resilience: you tackle complex, ambiguous problems with persistence and are not deterred by technical debt.
• Urgency and acceleration: you operate with a bias for action and keep pace with a high‑growth environment to consistently accelerate outcomes for the business.
• Flexibility: the ability to “flex” when necessary, moving between different technologies and pivoting quickly as business priorities evolve.
• Ownership: a deep sense of accountability for the entire feature lifecycle, from initial design through to production release and maintenance.
• An A‑player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

• A fast‑paced and collaborative environment.
• Learning and development allowance.
• Competitive cash and equity compensation, and opportunity for advancement.
• 100% medical, dental, and vision coverage.
• Up to $25K reimbursement for fertility, adoption, and parental planning services.
• Flexible PTO policy.
• Monthly wellness stipend.

One of Checkr’s core values is transparency. To live by that value, we disclose salary ranges in all job postings. We use geographic cost of labor as an input to develop ranges for our roles; each location where we hire may have a different range. If this role is remote, we list the top to bottom of the possible range, but we specify the target range for an exact location when you are selected for a recruiting discussion.

On‑target Earnings OR Base Salary range (San Francisco, CA): $143,000—$168,000 USD

On‑target Earnings OR Base Salary range (Denver, CO): $121,000—$142,000 USD

On‑target Earnings OR Base Salary range (Nashville, TN): $110,000—$129,000 USD

We expect employees in hub locations to work from the office 3+ days a week. In‑office perks include lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.

Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system, in accordance with local, state, and federal laws, including the San Francisco Fair Chance Ordinance.

If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.

• Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g.,  or ).