Systems Dev Engineer III, Mobility and Devices

Description

Amazon's Mobility and Devices (MAD) team is seeking a Systems Development Engineer III to design, build, and own the platform automation behind an 800K+ mobile device fleet spanning scanners, printers, tablets, and wearables across 3,000+ fulfillment sites worldwide. In this role you may architect a device certification service that automates hardware qualification, build vendor abstraction layers that normalise device behaviour behind a single routing API, and design fleet‑wide configuration automation that replaces ticket‑based change workflows with self‑service pipelines.

• Architect and build a device certification service that automates hardware qualification, encoding operational expertise into programmatic validation pipelines that scale across device categories and vendors without manual testing workflows.
• Design and deliver the ADM vendor abstraction layer – a unified routing API that normalises device management commands across MDM platforms (SOTI, Workspace ONE) and OEM‑specific agent behaviour, with MAD owning the routing logic.
• Build fleet automation tooling that replaces ticket‑driven configuration changes, PCC deployment sequencing, and manual device lifecycle workflows with self‑service pipelines and event‑driven orchestration.
• Own the integration layer between MAD's services and OEM vendor SDKs, firmware update mechanisms, and device agent behaviour – managing the complexity of Android OS fragmentation across different OEM vendors.
• Design device telemetry pipelines that ingest fleet‑wide health signals – battery degradation curves, memory utilisation patterns, application crash rates – and surface them through observability tooling that enables proactive fleet management.
• Establish engineering practices for the team including design‑doc standards, code review culture, testing strategies, and CI/CD patterns – driving the cultural shift from operational runbooks to software releases from a position of shared operational credibility.

Your mornings include stand‑up, code reviews, and heads‑down time building abstraction layers that make vendor differences invisible to upstream consumers. Afternoons involve working sessions with partner teams to align on interface boundaries or investigating device behaviour that only manifests on specific firmware versions. You may occasionally join a certification lab session, connect with an OEM engineering team about a firmware quirk, or trace an issue from the fulfilment floor back to a specific agent configuration.

On‑call rotation is shared across the team.

Amazon offers a full range of benefits for you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. Generally, for regular, full‑time employees, benefits include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

The Mobility and Devices (MAD) team sits within OTS Network Dev and owns the device layer for Amazon's fulfilment technology stack – device certification, fleet‑wide configuration management, and health monitoring for 800K+ mobile devices across 3,000+ sites. We are in the middle of a deliberate shift from operations to product, building services that automate validation, replace ticket‑driven configuration changes with self‑service APIs, and provide proactive telemetry for reactive monitoring.

• Experience leading the design, automation, deployment, and support of large‑scale infrastructure
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, or Rust
• Experience with CI/CD pipelines and build processes
• 5+ years of Android development experience, or a Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field

• Experience with distributed systems at scale
• Experience with mobile device management (MDM) practices including enrollment, configuration profiles, and compliance enforcement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

USA, TN, Nashville –  –  USD annually. The Amazon package includes sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location.

A