Sr. Application Engineer

Engineer

As an Engineer you will be an integral part of the Engineering and Product teams helping provide support and troubleshooting of our internally developed applications. This person will be embedded within a product team consisting of Engineers and Product Managers. We are looking for an individual that loves to troubleshoot issues and dive into code but also enjoys helping end users (internal employees).

Additionally, you will be part of the product release cycle assisting the team with feature development and testing.

Tech Stack:

Our Client runs on a modern IaC (infrastructure as code) technology stack. We utilize AWS infrastructure with a code base consisting of:
ReactJS, MaterialUI, Elixir, Phoenix, Postgres and many others. Full CI integration helps our teams focus on developing quality code rather than release/build management issues.

Responsibilities:

• Be the face of Engineering by providing front-line support to internally built applications.
• Work closely to resolve end-user issues.
• Coordinate troubleshooting and document issues.
• Fix issues or work with the Engineering team to help resolve the issues.
• Prioritize issues by P1 or less status.
• Assist in testing of new features.
• Troubleshoot data issues by creating ad-hoc queries.
• Review PR's and providing Quality Assurance.
• Develop new features.

Qualifications:

Required:

• High school diploma or GED.
• Code Camp/School certification or prior experience working with an Engineering Team.
• Read and develop front/back-end code.
• Understanding of git version control.
• Good communication skills.
• Telehealth solutions including mobile applications and devices.