Non CDL Drivers Nashville Market

Position Overview

This position is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods. Driving, delivering, and pick-up using Encore owned, leased, or rented trucks with a gross vehicle weight of less than 26,001 lbs. Responsible for obtaining and maintaining a medium-duty DOT certification as required by state law (Non-CDL).

This position reports to the Warehouse Operations Manager.

• Drive Encore owned, leased, or rented vehicles including vans and box trucks with a gross vehicle weight of less than 26,001 lbs.
• Maintain set routes and schedules as directed by their supervisor to meet customer expectations.
• Loading and unloading of vehicles.
• Review orders for accuracy during both delivery and pickup to ensure all items are accounted for.
• Ensure contents are properly secured inside of truck to prevent breakage or damage to gear.
• Obey all applicable traffic laws and drive according to the weather/road conditions.
• Able to complete a manual and/or electronic log book, based on assigned region.

• Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers.
• Maintain a positive relationship with all clients through effective communication and interaction.
• Ensure consistent communication with Dispatcher on an as needed basis.

• Assist hotel and warehouse team with pulling, receiving, and transportation of equipment.
• Participate in annual physical inventory process.
• Perform quality control and equipment staging in warehouse as directed. (driver’s not allowed to leave trucks)
• Ensure all equipment is picked up and/or delivered on site.

• Works with the dispatcher or warehouse supervisors to ensure that vehicles are well maintained through scheduled service appointments as required.
• Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris.
• Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip.
• Maintain and replenish all vehicle fluids as needed – (e.g. wiper fluid, DEF, etc.).
• Identify mechanical maintenance needs as they occur.
• Report any vehicle damages or traffic violations to immediate supervisor in a timely manner.

• High School Diploma / GED.
• Drive trucks with a Gross Vehicle Weight Rating (GVWR) under 26,001 LBS.
• Valid Driver’s License minimum of 2 years driving experience.
• Clean driving record.
• Basic Computer Skills.
• Exceptional customer service skills.
• General knowledge of vehicle inspection and maintenance.
• General understanding of proper load securement.
• Proficient using GPS and other routing systems.
• Ability to drive or sit for long hours at a time.
• Good communication skills with internal and external customers.
• High degree of teamwork with customers, peers, and managers.
• General competencies skills in smart phone use.
• Serve as a brand advocate and ambassador in every interaction.
• Ability to maneuver vehicle in heavy city traffic conditions.

• Ownership.
• Hospitality.
• Professionalism.
• Responsiveness.
• Safety Conscience.
• Ensures Accountability.
• Instills Trust.
• Communicates Effectively.
• Action Oriented.

• Sitting: 6-8 hours per day.
• Standing: 2-3 hours per day.
• Walking: 0-1 hour per day.
• Stooping: 0-1 hour per day.
• Crawling: 0-1 hour per day.
• Kneeling: 0-1 hour per day.
• Bending: 0-1 hour per day.
• Reaching (above your head): 0-1 hour per day.
• Climbing: 0-1 hour per day.
• Grasping: 0-1 hour per day.

• 0 - 15 lbs*:
  Frequently.
• 16 - 50 lbs*:
  Frequently.
• 51 - 100 lbs:
  Never.
• Over 100 lbs:
  Never.

• 0 - 15 lbs*:
  Frequently.
• 16 - 50 lbs*:
  Occasionally.
• 51 - 100 lbs:
  Never.
• Over 100 lbs:
  Never.

• Close Vision:
  Continuously.
• Distance Vision:
  Frequently.
• Color Vision:
  Continuously.
• Peripheral Vision:
  Occasionally.
• Depth Perception:
  Occasionally.
• Hearing:
  Continuously.

• 0 - 15 lbs*:
  Occasionally.
• 16 - 50…