Logistics Carrier Manager Nashville, TN

Logistics Specialist - Middle Mile Carrier Performance & Escalations

We are seeking a Logistics Specialist who will contribute to the development of a world-class logistics process, ensuring timely delivery of goods at the best cost. This role involves working on high-level strategy and design, as well as implementation, to support our transportation network's carrier partners in delivering freight efficiently and effectively.

• Identify and resolve performance score discrepancies within the transportation services network carrier base.
• Partner with teams to drive process improvements that enhance service, iterate technology, and foster carrier performance engagement and growth.
• Collaborate on the development and delivery of key programs, metrics, reports, analyses, and dashboards to inform key business decisions across customer-facing programs.
• Extract and manage data from numerous databases using tools such as Excel, Quick Sight, Hubble, and SQL.

• 1-3 years of experience in dispute resolution, transportation, customer support, or operations within a B2B environment.
• Proficiency in entry-level Excel, Microsoft Office, and basic computer skills.
• Effective communication skills with carriers and strong problem-solving abilities.
• Experience in managing large data sets to drive performance and process improvements.
• Basic knowledge of SQL.

• High school diploma or equivalent is required.
• Preferred: 1+ years of experience in program management, logistics, operations, supply chain, transportation, or equivalent experience.
• Preferred: 1+ years of management experience.
• Preferred:
  Bachelor's degree.

This position is operationally focused with no phone work required. The role involves working with large data sets and utilizing SQL and other data management systems. The work environment is dynamic and focused on continuous improvement, with opportunities for career growth based on business needs.

This is a Contract position based out of Nashville, TN.

The pay range for this position is $23.00 - $23.00/hr individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Nashville, TN.

This position is anticipated to close on Sep 17, 2026.