Teller, Customer Service​/HelpDesk

The purpose of this job is to provide quality customer service through the processing of a variety of cash and noncash transactions.

The purpose of this job is to provide quality customer service through the processing of a variety of cash and noncash transactions.

The purpose of this job is to provide quality customer service through the processing of a variety of cash and noncash transactions.

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

• Always represent UMB professionally
• Provide first-rate customer service
• Ensure accurate and timely teller transactions
• Conform to bank compliance policies and procedures
• Process various other transactions to include, but not limited to cash checks, take deposits, assist customers with stop payments, wire transfers, and understand the bank products and services
• Responsible for the security of assigned cash and transactions
• Balance cash within established guidelines
• Assist with opening and closing the branch
• Help build team spirit
• Provide teller support to branches within the surrounding area
• Perform any other duties deemed necessary by management as this is not a complete description of all the work requirements related to this job QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Understand PC/10 key functions
• Ability to lift/move/carry 40 pounds is required to perform the essential job functions See Physical Requirements Below.
• Good organizational skills
• High School Diploma or equivalent
• Excellent customer service and communication skills.
• Work flexible hours, which includes hours between 7am to 5:30pm Monday
  - Friday

Frequently Occasionally Constantly Sit Walk Stand Manually Manipulate Squat or Kneel Lift up to 40lbs The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities.

Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

At UMB, we are always looking for hardworking and enthusiastic individuals to join our team. We encourage career growth, community involvement, and continuing education for our team members.

• Health, Vision and Dental Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• Employee Stock Ownership Plan
• Company paid life insurance
• 401(k) plan
• Long-term disability
• Service Awards
• Tuition Reimbursement