Call Center Outbound Business Account Representative
Job in
Natchez, Adams County, Mississippi, 39121, USA
Listed on 2026-02-19
Listing for:
Cable ONE
Full Time
position Listed on 2026-02-19
Job specializations:
-
Sales
Customer Success Mgr./ CSM, Sales Development Rep/SDR, Bilingual, Inside Sales -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Why consider this job opportunity
- Comprehensive benefits package including medical, dental, and vision plans starting on day one
- Paid time off for vacation, holidays, and personal/sick days
- 401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
- Tuition reimbursement of up to $5,250 in the first year
- Opportunities for advancement and a collaborative work environment
- Positive impact on local businesses by providing essential communication services
- Follow up with current customers to ensure satisfaction and upsell additional services
- Make outbound calls to potential business customers to present communication packages
- Provide high-level customer service by accurately entering customer data into the Sales Force system
- Utilize expertise of products to assist customers with inquiries and demonstrate the value of switching to the employer's services
- Problem-solve and find solutions to encourage customer commitments
- Minimum of three to six months of related experience and/or training
- Previous outbound telemarketing experience in a call center is preferred
- Ability to engage in conversations and close sales effectively
Proactive approach to customer service and relationship building - Associate's degree or higher is preferred
- Experience in a customer service or sales role within the telecommunications industry
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Familiarity with CRM software, particularly Sales Force
- A track record of meeting or exceeding sales targets
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