Administrative Coordinator

About This Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Make a difference every day as an Administrative Coordinator 3! Join the Economic Stability/SNAP team and help create a welcoming, efficient experience for clients while providing essential administrative support to eligibility staff. From assisting with applications and documentation to coordinating front-office operations, your work will help connect individuals and families with vital food and support services. If you’re organized, customer-focused, and ready to make an impact, we want you on our team!

• Accepting Direction:
  The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability:
  The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Following Policies and Procedures:
  The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Acting with Ethics and Integrity:
  The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit
• Communicating Effectively:
  The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Displaying Professionalism:
  The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

Two years of experience in administrative services.

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

• Maintain an organized and efficient lobby environment to support daily office operations.
• Greet and assist clients at the reception desk, providing courteous and responsive customer service.
• Upload and organize verification documents and other pertinent information for eligibility staff.
• Assist clients with completing and submitting online applications using available kiosks.
• Register applications and ensure information is accurately recorded and processed.
• Maintain and distribute incoming and outgoing mail and other office correspondence.
• Provide administrative and customer support to eligibility staff to promote timely and accurate service delivery.

Location: Medical Vendor Administration / ES Shreveport Region 7-FSA 2 (ES TRI-REGION
3) / Natchitoches Parish

Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment and Job appointment (temporary appointment that may last up to 48 months)

Cost Center:

Position Number(s):

Patricia Walker

Patricia.

Walker.

DCFS

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

This organization participates in E-verify, and for more information on E-verify, please contact DHS at

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:

• Insurance Coverage:
  More information can be found at…