Dispatcher, Customer Service​/HelpDesk

Dispatcher Position

We are seeking a detail oriented Dispatcher in Natchitoches to support daily operations by coordinating routes, communicating with drivers, and providing excellent customer service. The ideal candidate is organized, able to manage multiple priorities, and comfortable working in a fast paced environment.

Schedule is Monday - Friday 8:00 a.m.

- 4:00 p.m., and Saturday 7:00 a.m.

- 10:00 a.m.

Pay: $17/hr.

On top of competitive pay, we offer excellent benefits, 401k match $1 per $1 up to 5%, vacation, and year-round work.

Responsibilities:

• Perform accurate and timely data entry.
• Electronically route and reroute stops as operational needs change.
• Communicate with drivers using a two way radio.
• Answer incoming phone calls and assist customers professionally.
• Coordinate with supervisors and customers to resolve operational issues.
• Process customer information through company systems and learn dispatch-related software and procedures.
• Complete time sensitive tasks and meet daily operational deadlines.

Qualifications:

• Strong attention to detail and accuracy.
• Excellent customer service, communication, and time management skills.
• Proficiency with Microsoft Office, especially Excel, Word, and Outlook, preferred.
• Ability to multitask and work efficiently in a deadline driven environment.
• Availability to work required Saturday hours.

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.