Quality Supervisor

Role Summary

If you are a Quality professional looking for an opportunity to grow, Copeland has an exciting opportunity for you. Based out of our Natchitoches, LA location, you will provide leadership to the RMA (return material auditor) lab and document control areas, manage supplier quality process and key performance indicators, maintain an effective QMS (Quality Management System ISO  based), collaborate throughout the facility to enhance and improve the plant’s product and services, support assembly quality/manufacturing process and maintain records of quality audits on a daily basis.

• Establish and implement quality procedures, specifications and testing standards for raw materials, in process, and finished products to ensure that products shipped worldwide are in conformance with the required standards.
• Prioritize, schedule and delegate work assignments and directly supervise the quality assurance staff.
• Track and report all aspects of the cost of quality while driving improvement programs to reduce scrap, rework and increase shop floor yield rates.
• Oversee and maintain all the requirements of the ISO standard. Assure QMS compliance by developing and maintaining an internal audit schedule, document any non-conformances, maintain corrective and preventive actions system (through ETQ), and other necessary actions required by the ISO standard.
• Facilitate and coordinate all internal and third‑party (ISO, UL, Customer) audits.
• Monitor assembly quality processes and maintain quality audit records.
• Report on supplier quality, KPI QMS compliance and corrective actions.
• Support assembly manufacturing operation.

• Bachelor’s degree in industrial, mechanical or related engineering.
• At least 3 years of supervisory experience in a production environment.
• Microsoft Office experience.
• Legal work authorization in the United States – sponsorship will not be provided for this role.

• Six Sigma Green Belt Certification.
• Lean Basic Training.
• Project Management Experience.
• CMM Knowledge.

Flexible and competitive benefits plans offer the right options to meet your individual and family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time‑off plans, including paid parental leave, vacation and holiday leave.

Natchitoches, Louisiana.

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.