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Administrative Assistant

Job in Natick, Middlesex County, Massachusetts, 01760, USA
Listing for: Natickma
Full Time position
Listed on 2026-06-06
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical, Admin Assistant
Salary/Wage Range or Industry Benchmark: 88.87 USD Hourly USD 88.87 HOUR
Job Description & How to Apply Below

Community & Economic Development (CED) Department

The Community & Economic Development (CED) Department is seeking a self‑motivated, detail‑oriented individual committed to providing excellent customer service to fill a recently vacant Administrative Assistant position. This role involves a variety of administrative tasks to support the operations of the CED Department. The successful candidate should be highly organized, adaptable, and capable of managing multiple priorities in a dynamic environment, while working collaboratively and independently to help achieve the goals of the CED Department.

Responsibilities
  • Support CED front‑office duties, which include, but are not limited to responding to phone calls, emails, questions, and working with walk‑in customers in a professional manner
  • Provides routine administrative support for the CED Department
  • Supports the CED Office Manager, Building Commissioner, and Director of CED by providing routine administrative and secretarial support
  • Provides exceptional organizational, communication, and technology skills, as well as the ability to manage a wider range of administrative tasks in a fast‑paced, public‑facing environment
  • Provides excellent customer service to residents, applicants, landowners, and staff
  • Schedules meetings, site visits, and inspections, in addition to the management of calendars
  • Processes a variety of permits (ex. building, electrical, gas, parking, plumbing, signs, etc.)
  • Support necessary research to complete public records requests
  • Maintain files, databases, and website updates
  • Prepare and maintain forms, reports, correspondence and related information
  • Prepare meeting minutes and transcripts
  • Other duties as assigned
Qualifications

The ideal candidate is well organized, customer‑service oriented, has excellent communication and time management skills, works collaboratively and independently, in addition to:

  • High school diploma or equivalent is required
  • Minimum of 2 years of Administrative Assistant, Clerical, Secretarial, Customer Service experience preferred
  • Experience with software such as Microsoft Office Suite (Word, PowerPoint, and Excel), Adobe, Google Workspace
  • Knowledge of Open Gov or other municipal permitting software is beneficial
  • Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing
  • General knowledge of municipal government operations is a plus
  • Bilingual is beneficial, but not required
  • Full‑time (37.5 hours/week) union position
  • Occasional evening meetings may be required
  • Pay range is from $26.52–$65.31–$88.87 per hour, with step increases outlined in the union agreement
  • Full health benefits, paid time off, paid holidays, and more.
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