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Automotive Service Advisor​/Writer; dealership

Job in Natick, Middlesex County, Massachusetts, 01760, USA
Listing for: Brigham-Gill Village Chrysler Dodge Jeep Ram
Full Time position
Listed on 2026-07-01
Job specializations:
  • Automotive
Salary/Wage Range or Industry Benchmark: 75000 - 125000 USD Yearly USD 75000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Automotive Service Advisor / Writer (dealership experience required)

Brigham-Gill Village CDJR is looking for an experienced Automotive Service Advisor / Writer to join their busy store.

About Us

We are part of the Village Automotive Group
. Village Automotive Group consists of several award-winning stores spanning Greater Boston (and now Colorado), representing brands such as Audi
, Porsche
, Volvo
, Polestar
, Koenigsegg
, Mc Laren ,
Aston Martin
, Lamborghini
, Maserati
, Honda
, GMC and CDJR
. We have been the trusted name by the community for over 60 years. Our success flows from our owner's philosophy that a successful retail business starts with satisfied employees. By creating a family environment where people enjoy going to work, our employees feel emboldened to provide quality service that often goes above and beyond.

Job Details

Job Type: Full Time

Pay: $75,000-$125,000

Responsibilities
  • Greet every customer that enters our facility with hospitality and respect
  • Obtain the customers’ and their vehicle’s information
  • Determine and recommend needed maintenance, repairs and services based on the vehicle information and history
  • Answer technical questions about vehicle problems, warranties, services, and repairs
  • Oversee service orders & related documentation
  • Set service appointments and assign tasks to service department employees
  • Manage the store’s workflow and delegations to the service technician team
  • Communicate and update customers on the progress of their vehicle
  • Build long‑term relationships between the store, yourself and the customer
Qualifications
  • 3+ years of automotive service advisor experience required
  • 21+ years old
  • Valid driver’s license with good driving record
  • Proficient in using computer systems and software applications
  • Excellent communication and interpersonal abilities
  • Strong organizational and time management skills
  • Attention to detail
  • Team oriented
  • Ability to bend, move, lift and physically perform duties in the scope of this position
Benefits
  • Competitive Compensation
  • Health & Dental Insurance —50% company paid, no deductible option available
  • Vision Insurance
  • 401(k) Plan with Generous Company Match
  • Paid Time Off / Vacation Time
  • Life and Disability Insurance
  • Flexible Spending Account
  • Employee Purchase Program / Discount
  • Wellness Programs
  • Company-Paid Outings
  • Weekly pay
  • Employee Referral Bonus
  • Work-Life Balance
  • Small Business / Family Oriented Culture
  • Large Loyal Customer Base

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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