Director of Product

• Lead product strategy and execution across AMC's highest-priority technology streams:
  Member and donor experience, lodging and hospitality technology, volunteer and community systems, and data/reporting integrations.
• Own and refine AMC's product roadmap, organizing work around measurable mission and business outcomes.
• Translate AMC's technology roadmap into clear priorities, sequencing, tradeoffs, risks, and decisions.
• Convert business and user needs into clear requirements, user stories, acceptance criteria, success metrics, and launch plans.
• Establish practical product practices for intake, prioritization, backlog ownership, sprint readiness, stakeholder review, release planning, and adoption measurement.
• Lead product reviews with senior leaders, clearly communicating progress, risks, dependencies, and decisions needed.
• Partner with technology leaders, implementation partners, business stakeholders, and frontline users to ensure work is valuable, feasible, adopted, and measurable.
• Coach product managers or product owners and set a standard for transparent prioritization and disciplined delivery.

• 7+ years of product management, product leadership, or technology transformation experience, including ownership of a cross-functional roadmap or product function.
• Experience leading complex platform implementations such as CRM, AMS, PMS, booking, marketing automation, ERP, data, or other enterprise systems.
• Strong product discipline, including discovery, prioritization, backlog management, stakeholder engagement, release planning, and success measurement.
• Excellent communication skills, with the ability to connect strategy, business process, product requirements, technical constraints, and adoption needs.
• Experience working with senior business stakeholders, technical teams, and external implementation partners.
• Passion for AMC's mission and interest in helping people experience, enjoy, and protect the outdoors through better technology.

Demonstrates extensive experience in product management and leadership, with a focus on developing and executing product strategies that align with business outcomes. Proficient in stakeholder engagement, backlog management, and implementing complex technology solutions.

• Product Management
• Stakeholder Engagement
• Backlog Management
• Complex Platform Implementations
• Communication Skills

• Product Strategy
• User Story Development
• Acceptance Criteria
• Success Metrics
• Release Planning
• Data Reporting Integrations
• Technology Roadmap Translation
• Sprint Readiness
• Adoption Measurement
• Cross-Functional Roadmap Ownership

• Excellent Communication
• Coaching Product Managers
• Transparent Prioritization

• Technology Transformation
• Product Discipline
• Volunteer Systems
• Community Systems
• Lodging Technology

• CRM
• AMS
• PMS
• Booking Systems
• Marketing Automation
• ERP
• Enterprise Systems