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HelpDesk/Support Technical Support CRM System

Enterprise Customer Success & Engagement Specialist

Job in Natick, Middlesex County, Massachusetts, 01760, USA
Listing for: MathWorks
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, CRM System
  • IT/Tech
    HelpDesk/Support, Technical Support, CRM System
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading software company is looking for an Enterprise User Engagement Customer Success Specialist to join their hybrid team in Natick, Massachusetts. The role focuses on onboarding new users and expanding product usage while ensuring strong customer relationships. The ideal candidate has a bachelor's degree and significant customer-facing experience with strong communication skills. This position offers a unique opportunity to drive customer satisfaction and business outcomes.
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