Receptionist Residence at Natick South

Job Details

Location:

The Residence at Natick South – Natick, MA 01760

Salary: $19.00 – $22.00 hourly

We are hiring Receptionists for immediate consideration.

Full Time or Part Time.

Schedule:

Mix shifts 8am‑2pm, 2pm‑8pm and 4pm‑8pm.

Wage band: $19.00 – $22.00 per hour based on years of experience.

• Full‑Time Associates – Great benefits starting from Day One!
  • Health
  • Vision
  • Dental
  • 401k
  • Paid Time Off
  • Holiday Pay
• Part‑Time Associates (24‑29 hours):
  • Paid Time Off
  • Holiday Pay
• Work with an Amazing Team!
• Possibility for tuition reimbursement
• Rewarding role working with seniors

• Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co‑workers and the surrounding community.
• Play an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals.
• Perform all duties with a positive attitude.
• Handle incoming telephone calls in a professional and courteous manner and direct them accordingly.
• Greet guests and visitors in a professional and courteous manner and direct them accordingly.
• File correspondence.
• Sort mail.
• Record and type guest meal charges.
• Maintain and file resident safety sheets.
• Type correspondence as needed.
• Coordinate front desk activities.
• Maintain the front desk in a neat and orderly manner.
• Respond to emergency situations by contacting appropriate parties; 911, fire department, police, etc.
• Attend required in‑service training sessions and orientations.
• Respond to residents’ needs in a courteous manner.
• Update the communication log book on a regular basis.
• Maintain community brochures and restock.

• Knowledge of basic telephone reception systems and techniques.
• Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence professionally.
• Ability to respond calmly to emergency situations.
• Ability to communicate in English both orally and in writing.
• Focused and dedicated to provide excellent customer service.
• Ability to handle emergency situations calmly and completely.

High school diploma or GED preferred.

Six months to one year prior reception experience in an office environment. Typing or word processing experience preferred.

• Finger and hand dexterity to handle and manipulate instruments and equipment.
• Visual and auditory acuity.
• Must be able to lift a minimum of fifteen (15) lbs. and carry objects.
• Must be able to push and pull carts, and continuously walk, sit and stand.
• Must able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate.
• Must use good body mechanics.
• Must be able to type and use a computer.

LCB, including its managed care communities, is an Equal Opportunity Employer. Recruitment and employment opportunities at LCB are based upon one’s qualifications and capabilities to perform the essential functions of a particular job with or without reasonable accommodation. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, or genetic information or any other characteristic protected by federal, state or local law.

This policy to provide equal opportunity encompasses all phases of employment, including recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment.