Technician Intern Help Desk

Job Title

Technician Intern

Starting Date:
Immediately

The Natick Public Schools seek a Technician Intern and invite you to explore a career with us. The district educates approximately 5,300 students from Pre‑K through age 22, emphasizing high standards in a safe, trusting, respectful environment where learning is exciting, dynamic, and engaging. We support a diverse community with almost 60 languages spoken, a student population roughly 29% Students of Color, 71% White, a 97% graduation rate, and 90% of students attending post‑secondary schools.

We are proud of our commitment to excellence in educating informed and successful global citizens.

We enthusiastically welcome educators who thrive in a diverse environment focused on the whole child with a strengths‑based approach. Please partner with us in our mission to support the diversity of our school community, promote equitable practices for all staff, students, and families, and create meaningful connections that enable everyone to feel included and thrive.

Salary: $15.92 per hour until June 30, 2026; $16.24 per hour starting July 1, 2026. Benefits:
None.

Reports to:

Help Desk Manager and Director of Technology.

Location:

District.

Work days/FTE:
Summer Part‑time and full‑time options.

• Some background with computers; we will train the right candidates
• Strong communication and interpersonal skills
• Strong work ethic and attention to detail
• Candidates must be flexible and collaborative
• Candidates must be able to multitask in a fast‑paced, supportive environment
• Demonstrated aptitude for work to be performed
• Understanding of and commitment to the principles and practices of diversity, equity, inclusion, and social justice

• MAC OS X, Apple iOS, Chrome devices
• Windows
• Basic LAN, WAN, and TCP/IP concepts
• AV: TV/DVD, Interactive Whiteboards, Digital Cameras, Camcorders, Overhead, Carousel, Video & Computer Projection Systems

• Help deploy standard district‑wide images for all client platforms and manage deployment through automated workflow tools
• Help perform repair and maintenance tasks of all hardware, including computers, mobile devices, and audio‑visual equipment
• Assist with the operation of the Help Desk as needed

• Move about the classroom, school, school grounds, office, and/or off‑site locations
• On some occasions, may need to move quickly across even or uneven surfaces
• Remain in a stationary position for periods of time
• Operate a computer and other office productivity machinery (e.g., iPad, copy machine, printer, assistive technology)
• Read material from a computer monitor and handwritten or printed matter with or without visual aids
• Position oneself to maintain files and access school/classroom/office materials
• Communicate with others so information received and given is understood and accurately communicated
• Communicate and collaborate effectively with students, parents, and other staff members in person, via video conference, telephone, and/or in writing
• Observe details at close range
• In the school setting, ensure the safety of students
• Multitask and meet multiple demands from several people
• Lifting up to and including 50 lbs
• Noise level in the work environment is moderate to loud

• Formal application
• Rating of education and experience
• Oral interviews
• Reference check
• Strong record of work performance in current and previous roles required
• Successful completion of Criminal Records Check (C.O.R.I.), Sexual Offender Record Check (S.O.R.I.), and fingerprints

The Natick Public Schools do not discriminate on the basis of age, race, creed, color, religion, nationality, sex, sexual orientation, gender identity, disability, pregnancy and pregnancy‑related conditions, physical and intellectual differences, immigration status, homeless status, or any other class protected by law.