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Member Experience Specialist
Job in
Natick, Middlesex County, Massachusetts, 01760, USA
Listed on 2026-07-10
Listing for:
Core Development & Management
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Planet Fitness is seeking a Member Services Representative to deliver a high‑quality, welcoming experience to members and guests. You will greet visitors, assist with questions, and promote the Judgement Free Zone® while maintaining club cleanliness and assisting with memberships.
Responsibilities include answering calls, processing sign‑ups and updates, meeting sales goals, and coordinating with management on escalated concerns. A CPR/AED certification is encouraged and training is provided.
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