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Customer Relations Specialist
Job in
Natick, Middlesex County, Massachusetts, 01760, USA
Listed on 2026-07-23
Listing for:
Bernie & Phyl's Furniture
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Retail
Customer Service Rep
Job Description & How to Apply Below
CUSTOMER RELATIONS SPECIALIST
Hourly rate $17.00 - $19.00 based upon experience
Job DescriptionIf you are an energetic individual, you have a great opportunity to join a successful and growing company! We offer an exciting, supportive, friendly work environment, flexible hours, a great benefits package and competitive wages. All stores are open 7 days a week. Weekend and evening availability required.
ResponsibilitiesAccounting Functions
- Handle all cash, checks and credit cards
- Balance individual drawer at the end of their shift
- Assist customers in completing financing applications
- Assist sales representatives with finalizing transactions
Customer Interactions/Clerical Functions
- Give customers receipts and explain company policies
- Promptly answer incoming calls and assist customers
- Help customers with questions regarding the arrival of their furniture and deliveries
- Adhere to all company policies and procedures
- Maintain a professional and courteous manner
- Call customers to schedule deliveries/update order status working from reports
- All other duties as assigned
- High school diploma
- Comfort with computers and data entry
- Ability to professionally interact with the public
- Attention to detail and accuracy
- Strong work ethic and dependability required
At Bernie & Phyl's Furniture, we recognize and appreciate all of our team members' hard work and dedication. If you view yourself as a professional and are interested in a career in our industry, we are interested in speaking with you.
Bernie & Phyl's Furniture is an Equal Opportunity Employer.
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