More jobs:
Host, Entertainment & Gaming, Customer Service Rep
Job in
Natick, Middlesex County, Massachusetts, 01760, USA
Listed on 2026-06-26
Listing for:
The Cheesecake Factory
Full Time
position Listed on 2026-06-26
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Greet guests warmly to create a positive first impression;
Use a floor plan and seating rotation to assign tables and promote guest satisfaction;
Provide accurately quoted wait times and manage reservations to support smooth guest flow;
Answer phones with a sense of urgency and assist guests with general questions;
Demonstrate ownership of sidework and closing tasks
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