Fraud Prevention Specialist

#### Fraud Prevention Specialist Mutual One  Bank  •  $66k - $85k/yr  
• Natick, MA (Onsite)  
• 44 minutes ago Apply

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Job Description
*
* Job Location:

** Natick, MA 01760   
** Position Type:
** Full Time   
** Salary Range:** $65,959.00 - $85,142.00 Hourly     
** Job

Shift:
** Day   
** Job Category:
** Banking Position Description

Title:

Fraud Prevention Specialist   Department:
Deposit Operations

Reports to:

Fraud Prevention Supervisor   Supervises:
None   Classification:
Non-exempt   Date Prepared:
May 11, 2026    
** Summary** / Objective   Responsible to identify, review, investigate and resolve fraud activity.  This includes reviewing transactional activities, respond to internal inquiries and perform preliminary investigations.
Experience &

Education Requirements:

- Bachelor’s degree or equivalent work experience   - Two or more years of experience in the financial industry or similar environment, such as Customer Service, Operations or Fraud Prevention   - Must possess advance computer skills, including but not limited to proficiency in Microsoft office   Specific

Job Functions:

- Responsible for maintaining investigations while maintaining proper case follow-up and resolution   - Processes daily mobile check deposit files   - Process and analyze customer fraud claims including check fraud and Electronic Funds Transfer (EFT) according to regulatory guidelines and Bank policies and procedures   - Review and respond to Verafin alerts with the intent of detecting, intercepting, mitigating or preventing fraud   - Constantly monitor customer and transactional records to identify unauthorized transactions and fraudulent accounts.
- Compose and issue alerts to appropriate departments, based on fraud trends and fraud   - Provides support and assistance relative to branch operational activities.
- Participates in operational and fraud training meetings.  Attends seminars regarding banking industry activities   - Keeps informed of relative changes in Bank policies, procedure and products    
** Qualifications
* * Required knowledge, skills & abilities:
- Good understanding of bank operations and knowledge of fraud/loss prevention   - Effective written and verbal communication skills   - Strong analytical skills and attention to detail   - Ability to apply critical thinking and problem- solving skills   - Ability to build and promote teamwork, to work collaboratively with others   - Completion of in-house training programs or other approved training programs   - Compliance with BSA regulations as appropriate to the position   - Good understanding of spreadsheets   - Ability to recognize various issues that may require further research and/or investigation in order to consider possible solutions   Physical Demands and Work Environment:
- Ability to use standard equipment such as computers, phones, photocopiers   - Requires manual dexterity and sitting for longer periods of time   - Must be able to work schedules that meet the needs of the Bank, which may include early morning, evening and /or weekend hours   Other Duties   This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

It is expected that from time-to-time other duties, both related and unrelated to the above, may be assigned and therefore, required.
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