Front Desk Manager

The Front Desk Manager at Hampton Inn Boston-Natick plays a crucial role in ensuring the smooth operation of the front desk and providing exceptional customer service to guests.

• Supervise front desk staff and ensure efficient operations
• Handle guest inquiries and resolve any issues in a professional manner
• Train and onboard new front desk employees
• Manage reservations and check-ins
• Ensure compliance with company policies and procedures
• Maintain department schedule

• 3 years experience in a front desk or hospitality role preferred
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Ability to work in a fast-paced environment
• Proficiency in hotel management software

• Salary of $50,000.00 - $55,000.00 per year paid bi-weekly
• Medical, Dental and Vision insurance
• Optional supplemental insurance plans
• Voluntary life insurance
• 401(k) retirement plan
• Paid personal and vacation time
• Hotel team-member travel discounts
• Opportunities for career growth and advancement
• Free parking

Hampton Inn Boston-Natick is a renowned hotel located in Natick, MA. We pride ourselves on providing top-notch hospitality services and creating memorable experiences for our guests.

We are an Equal Opportunity Employer (EEO).