Food & Beverage Supervisor

The Verve Hotel Boston Natick, Tapestry Collection by Hilton, is seeking a Food & Beverage Supervisor responsible for supervising and coordinating food and beverage service in hotel outlets and banquet operations. This role supports the Food & Beverage Manager and Banquet Manager to ensure exceptional guest service, adherence to operational standards, and efficient daily operations in a fast-paced hotel environment.

• Supervise restaurant, lounge, and banquet service staff
• Manage daily shifts and oversee outlet and banquet functions
• Assist with training, mentoring, and evaluating team members
• Ensure service standards, cleanliness, and appearance guidelines are maintained
• Handle guest interactions and resolve concerns to ensure guest satisfaction
• Support administrative duties, shift reports, and departmental meetings
• Enforce cash handling and closing procedures
• Maintain high visibility during service periods

• Previous supervisory experience in a hotel food & beverage setting
• Outlet and banquet experience preferred
• Ability to work flexible schedules including nights, weekends, and holidays
• Ability to stand, walk, lift (35–50 lbs), and perform physical duties required in a hospitality environment
• Strong communication, leadership, and guest service skills
• Ability to handle cash and credit transactions and use point-of-sale systems

• Compensation: $22.00 - $22.00 per hour, paid bi-weekly
• Medical, dental, and vision insurance
• Voluntary life insurance
• Optional supplemental insurance plans
• 401(k) retirement plan
• Paid personal and vacation time
• Hotel team member travel discounts
• Career growth and advancement opportunities
• Free parking

The Verve Hotel Boston Natick is committed to delivering exceptional guest experiences and fostering a collaborative, high-performance culture. Our team values innovation, community engagement, and professional excellence.

We are an Equal Opportunity Employer.