Senior User Experience Researcher Job Natick area,Massachusetts USA,IT/Tech

Senior User Experience Researcher

Team:
User Experience
Location:

US-MA-Natick

Job Summary

Collaborate with members of a cross‑functional development team to improve the user experience for Math Works products and applications. Participate in a user‑centered design approach and work collaboratively to research, design, and validate innovative solutions to complex problems. Identify which user research methods to use to answer questions about users and design directions based on projects' needs, goals and constraints. Conduct user research, identify user pains, and study user workflows to impact strategy and product direction.

Act as an advocate for our technical users. Execute a variety of qualitative and quantitative research methods such as user interviews, surveys, usability testing, and card sorting. Help the teams interpret and understand user feedback and provide recommendations for design considerations based on that feedback. Contribute to requirements and collaborate on design documents.

May telecommute up to 40%.

Pay: $ to $ per year

Qualifications

Employer will accept a Master’s degree in Computer Science, Engineering (any), Human Centered Design, Human Computer Interaction, or related field and two years of experience in the job offered or in a Senior User Experience Researcher‑related occupation. Alternatively, employer will accept a PhD degree in Computer Science, Engineering (any), Human Centered Design, Human Computer Interaction, or related field and no experience or a Bachelor’s degree in Computer Science, Engineering (any), Human Centered Design, Human Computer Interaction, or related field and five years of experience in the job offered or in a Senior User Experience Researcher‑related occupation.

Position requires demonstrable experience with the following:

Experience with a variety of quantitative research methodologies including survey data analysis or product usage analysis;

Experience with a variety of qualitative research methodologies including user interviews or usability tests;

Relevant research and collaboration tools including User Zoom, Optimal Workshop, Morae, or Miro; and

Knowledge of MATLAB or other programming languages including at least one of the following:
Python, C++, R, or JavaScript;

Experience may be gained during graduate program. Will accept any suitable combination of education, training, and/or experience. Multiple positions available.

#J-18808-Ljbffr