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Technical Support Specialist & Customer Advocate
Job in
Natick, Middlesex County, Massachusetts, 01760, USA
Listed on 2026-07-18
Listing for:
MTP Software
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
MTP Software is expanding its Professional Services organization and seeks a Customer Support Specialist to provide end-user and first-tier technical support to customers. The role involves advocating for customers, building knowledge of products, and assisting with implementations and product demos.
Ideal candidates will have a Bachelor's or Associate's degree, strong communication, problem-solving skills, and the ability to work both independently and in a team.
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