Dispensary General Manager

The Dispensary General Manager is the key leadership position overseeing all elements of the dispensary operations. They have ultimate accountability for ensuring successful day-to-day operations delivering an exceptional experience for both guests and employees.

• Directly reports to the Director of Retail
• Works in conjunction with Manager of Operations
• Responsible and accountable for all daily operations
• Supervises Assistant GM, shiftleads, captains, inventory staff and RSA's

• Follow Redi's policies and procedures for the daily operations and fully comply with state marijuana regulations
• Train, guide, and coach the dispensary teams to ensure operational compliance
• Responsible for scrutinizing the daily operations of the dispensary, continuously looking for inefficiencies and identifying improvements
• Responsible for working with all levels of the team to identify and cultivate future talent within the dispensary
• Responsible for leading dispensary team to achieve company set goals through motivation and employee buy-in
• Manages the recruitment, selection and onboarding process
• Coaches, counsels and applies disciplinary action when necessary
• Responsible for the performance management of the dispensary team
• Analyze product sales patterns and customer trends
• Leads the team to ensure adequate staffing to support the business needs and deliver a best in class retail experience
• Is an active presence on the sales floor partnering with the team and the customers to understand areas of success and opportunity
• Responsible for ensuring a timely turnaround when responding to customers requesting product, training, and general information

Bachelor degree or equivalent work experience preferred

• Bachelor degree or equivalent work experience preferred
• Ability to work well under pressure and meet deadlines
• Proven ability to lead a large and complex team
• Significant experience in retail business, management and/orhuman resources
• Excellent leadership, interpersonal, follow-up, follow-through and multi tasking skills
• Very organized and detail oriented
• Ability to be flexible with varying work hours based on business needs
• Passionate about the importance of cannabis

• Constantly perform desk-based computer tasks
• Frequently sitting and standing
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 30 pounds
• An environment with moderate to loud noise level