Leasing Manager; NELM

Leasing Manager

Our client is currently seeking Leasing Manager to lead the leasing team, day-to-day operations and tenant relations for one of their flagship multifamily communities. The ideal candidate will have a proven track record of success in a similar role, as well as strong leadership, communication, and problem-solving skills.

• Corresponding with prospective residents – establishing a good rapport, setting up appointments, touring the community, and taking them through the leasing and move-in process, all while showcasing exemplary customer service and sales skills.
• Administrative tasks such as lease generation, resident file preparation and maintenance, and resident correspondence.
• Preparing weekly leasing reports.
• Be acutely aware of and prepared to assist in navigating the residential rental market.
• Participating in the planning and execution of resident events.
• Maintaining social media presence, working with the internal marketing team to create and post content.
• Cultivating and maintaining strong loyal relationships with residents, offering a first-class resident experience and helping to maintain a strong sense of community.
• Train and lead incoming leasing staff.

• Being dedicated to the residents – working to exceed their expectations, resolving any community-related issues, and striving to create an extraordinary experience.
• Being dedicated to the Company's Vision – striving to exceed leasing goals, reducing turnover, maintaining a positive reputation (both online and anecdotally), and proudly representing their professionalism and values.
• Being dedicated to your team - you roll up your sleeves and assist team members—no job is "below your pay grade."

• Experience in the property management, hospitality or retail industries.
• Experience with industry software (YARDI).
• Familiarity with social media channels (Facebook, Twitter, Instagram).
• Experience with a Revenue Management software platform (Yield Star preferred).
• Willingness to jump in and learn new tasks and systems.
• Outstanding communication skills, both written and verbal.

• Market competitive salary, commission, bonuses and performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• Professional development opportunities.
• Generous vacation and leave policies.