Retail Cosmetics Sales Leader - Prestige Beauty, Natick Collection

Overview

Be part of an amazing story. Macy’s is more than just a store. We’re a story captured over 160 years with innovations, traditions, inspiring stores, irresistible products, and memorable moments for customers and colleagues. This is a special place to work.

Job Overview

As a Leader, Prestige Selling, you boost sales and enhance customer service in Macy’s Beauty department. As the expert on Prestige cosmetics across various brands, you are a beauty supporter who always shows a top-notch service experience by assisting customers and coaching colleagues. Your sharp knowledge of current trends and your skill to lead others makes you a valuable colleague on Macy’s team.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What We Can Offer You

Join a team where work is as rewarding as it is fun. We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some Additional Benefits We Offer Include

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

What You Will Do

• Inspire teamwork to reach sales goals and elevate the customer experience
• Support the total Beauty team in driving and delivering market share events
• Demonstrate knowledge of products and services to build rapport and loyalty
• Understand how to drive sales through brand training, events, and strategies
• Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches
• Build brand loyalty through engaging customers in our rewards program
• Communicates with vendors and store leadership to execute company and store-based events to achieve sales goals
• Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals
• Recruit, train, coach, motivate and develop colleagues on policies and goals
• Lead product demonstrations and peer-to-peer training
• Merchandise new receipts, process damages, testers and select merchandise to return to vendors
• Adhere to hygiene standards and asset protection control and compliance procedures
• Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities

Skills You Will Need

Leadership
:
Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.

Subject Matter Expertise
:
Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.

Analytical Skills
:
Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.

Communication
:
Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.

Interpersonal Skills
:
Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.

Creativity and Strategic Thinking
:
Ability to think creatively, strategically, and technically to address business challenges and opportunities.

Detail Orientation
:
Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met.

Collaboration
:
Partnership with the total Beauty team to drive line sales and deliver the customer experience.

Who You Are

• Leads by example and motivates team to reach goals
• Driven to achieve a daily sales goal through customer…