Vans: Floor Supervisor – Natick Mall

Supervisor

As a passionate, fun and dedicated Floor Supervisor, you are an important part of the store leadership team, ensuring the highest level of customer engagement through sales results and supervising the store team. You foster a positive and inclusive work environment and provide sales‑related feedback and coaching associate performance daily. You assist in coaching and supervision of the store team while emulating a best‑in‑class customer experience.

If you aspire to a career in retail and are looking for a company dedicated to your personal development to continue your growth into a leader of tomorrow, then Vans is for you.

Vans® is the original action sports footwear company, rooted in authenticity and creativity. Founded in 1966, we thrive on a legacy of impacting our greater community through four pillars: action sports, music, art and street culture. We are constantly inspired by the creative voyagers within our company and community. For them, creativity is about the journey, not just the output. Our mission is to empower everyone to use creativity to discover themselves.

Our vision is to create a world where anyone can be their unique self. At Vans, our culture sets us apart and influences everything we do. We are driven by our five values: HEART, CURIOUS, UNAPOLOGETICALLY AUTHENTIC, INGENUITY, and a passion for local communities. We are a family that has fun together and promotes inclusivity, welcoming anyone and everyone into our global family and celebrating individuality, equal opportunities, and empowerment.

• Assist in strategically maximizing store sales, achieving sales goals, and monitoring progress against key targets.
• Help foster a consumer‑centric mindset and model selling behaviors through genuine interactions with consumers.
• Provide direct feedback, coaching, and supervision of associates and the in‑store experience.
• Coach and lead a team to exceed sales results.
• Ensure that the store team engages each customer to create an authentic brand experience and assists with visual merchandising standards.
• Adhere to policies, procedures, standards, and practices that align with company directives.
• Foster a great consumer experience in all situations, leading by example.

• Ability to coach and motivate a team to excel at sales and profit results, meeting business goals by driving results through the store team.
• Flexibility to work a schedule that meets business needs, including weekends, evenings, and holidays.
• 1 year of retail experience preferred but not required.
• Proven communication skills, both written and verbal.
• Solution‑oriented mindset and ability to be flexible in a fast‑paced environment.
• Formal education and subsequent undergraduate/graduate degrees are nice to have; experience and achievements are most important.

We’re in the business of unleashing human potential, driven by the ideas, energy, and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical, and financial well‑being for all VF associates. For full details, visit  and click “Looking to Join VF?” to learn more.

As a purpose‑led, performance‑driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

VF is one of the world’s largest apparel, footwear, and accessories companies connecting people to the lifestyles, activities, and experiences they cherish through our family of iconic brands. Our purpose is to power movements of sustainable and active lifestyles for the betterment of people and our planet.

$19.50 – $27.72 USD per hour. This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Details will be provided during recruitment.

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